Direct Mail & Postal Operations Coordinator

The Direct Mail & Postal Operations Coordinator is responsible for managing the workflow between customer data intake and final mail induction, ensuring accuracy, compliance, and optimal postage outcomes.

This role is heavily focused on data coordination, USPS compliance, and postage optimization. You will work cross-functionally with data processing teams, internal operations, and third-party logistics partners to ensure campaigns are executed efficiently and cost-effectively.

Key ResponsibilitiesData & Workflow Management

• Receive and review customer data files for direct mail campaigns
• Collaborate with internal data processing teams to ensure proper formatting, cleansing, deduplication, and presorting
• Validate data integrity and ensure readiness for production and mailing
• Communicate with USPS personnel to resolve mailing and compliance issues

USPS Compliance & Mail Preparation

• Ensure all mail files and campaigns meet USPS regulations and requirements
• Oversee proper mail classification, presort standards, and documentation
• Stay up to date on USPS regulations, promotions and industry developments
• Experience with Every Door Direct Mail (EDDM) campaigns and processes

Postage Strategy & Optimization

• Analyze and determine the most cost-effective postage strategies for each campaign
• Maximize postal discounts through presort, commingling, drop shipping, and other techniques
• Identify opportunities to reduce postage spend while maintaining delivery timelines

Postage Statements & Documentation

• Generate, review, and submit postage statements and required USPS documentation
• Ensure accuracy in postage calculations and billing
• Coordinate with USPS and internal teams on approvals and submissions
• Prepare, review, and submit USPS Form 3607 and related postal documentation

Logistics & Vendor Coordination

• Work with third-party postal logistics and freight providers to optimize mail transportation and drop-shipping
• Coordinate entry points (SCF and drop shipments) to reduce postage costs and improve delivery speed
• Manage relationships with external mailing and logistics partners

Cross-Functional Collaboration

• Partner with client services and production teams to align timelines and expectations
• Provide guidance on mail strategy during campaign planning
• Communicate proactively about potential issues, delays, or optimization opportunities

Process Improvement & Reporting

• Track postage costs, savings, and efficiencies across campaigns
• Identify and implement process improvements in data flow, documentation, and logistics
• Develop best practices for postal optimization and operational efficiency

QualificationsRequired

• 2-4 years of experience in direct mail, mailing operations, or postal optimization
• Strong knowledge of USPS regulations, classifications, and postage strategies
• Knowledge of USPS bulk mail requirements, including mail piece design, weight and size specifications, addressing standards, IMb barcodes, presorting, NCOA, and CASS certification
• Familiarity with postage statements, Mail.dat processing, and USPS documentation
• Strong analytical and problem-solving skills
• Excellent organizational and communication skills

Preferred

• Experience working with third-party postal logistics
• Knowledge of postal software (e.g., BCC Mail Manager, USPS Gateway, Postal 1)
• Background in high-volume direct mail environments
• Understanding of data processing workflows for direct mail

Key Traits for Success

• Detail-oriented and highly accurate
• Strong understanding of how to save money on postage
• Proactive problem solver who anticipates issues before they happen
• Comfortable working across teams and managing moving parts

Why Join Solo Printing?

• Be a key driver in optimizing one of the most critical cost centers in direct mail
• Opportunity to shape and improve internal postal strategies
• Work with a growing, fast-paced team and high-volume clients
• Competitive compensation and benefits

Pay & Benefits

• Salary range: $55,000 to $70,000 (based on experience)
• Signing bonus: available after 6 months of employment
• Medical, Vision & Dental insurance
• 401(k) plan after 1 year of employment
• Vacation & sick days
• Opportunity for growth

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Salary : $55,000 - $70,000