What are the responsibilities and job description for the HEDIS/STARS Coordinator position at Solis Health Plans?
HEDIS/STARS Coordinator
About us:
Solis Health Plans is a new kind of Medicare Advantage company. We provide solutions that are transparent, connected, and effective for both our members and providers. Solis was created with a desire to offer a more personalized experience throughout every stage of the healthcare journey. Our team consists of experts who take pride in delivering quality service. We foster a culture of collaboration and support, where success is shared, and every employee is valued.
To learn more about us, please visit our website at www.solishealthplans.com!
**Position is fully onsite Mon-Friday Location: 9250 NW 36th St, Miami, FL 33178.
**Bilingual in English & Spanish and/or Creole is required**
Full benefits package offered on the first day of the month following the date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match!
Our health plan membership has grown exponentially from 2,000 to over 10,000 members in the last year!
Join our winning Solis Team!
Position Summary:
This position is responsible for the coordination of HEDIS and Stars program, including gap closure, comprehensive data submission, monitoring and reporting accuracy. The Stars coordinator will be responsible for Stars improvement by supporting HEDIS and Star program data gathering process, completing member & provider outreach as needed, and developing strategies for member experience and quality of service enhancement.
Essential Functions and Duties:
Responsible for formulating/implementing and executing all Star quality program processes, requests, workflows or policies as requested by management in a courteous and efficient manner, including offering a proactive approach to suggestions and recommendations
Download pull lists and perform provider/member outreach as required
- Coordinate with provider staff schedule remote or onsite record reviews
- Access HEDIS data repository or Ensure Data Solutions to continually monitor areas of improvement on HEDIS gap closure
- Create Power Point decks and other training material for internal and external meetings
- Develop, monitor and report performance for improvement activities
- Attend health plan Joint Operating Meetings (JOM) and other quality meetings
- Attend on-site medical group provider meetings regarding quality measures
- Additional duties as assigned
Minimum Job Requirements:
- High School graduate or GED equivalent; College degree preferred Minimum two-years experience working in a health plan or IPA environment conducting HEDIS/Star activities and/or medical record reviews
- Willing to travel locally to provider offices
Skills and Abilities:
- Attention to detail and quick learner
Excellent verbal, written communication and interpersonal skills Excellent organizational skills and ability to multitask
- Ability to work well in a busy department
- Able to stay focused in a fast-paced environment
Preferred qualifications:
- 2 years of college, in pursuance of a Bachelor's or Associate's degree in Health Care.
Required Languages:
Bilingual English & Spanish and/or Creole.
What set us apart:
Join Solis Health Plans as a Stars Coordinator and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference.