What are the responsibilities and job description for the Inside Sales Manager position at Solid Rock Recruiting LLC?
Inside Sales Manager – Division 8
Company Overview
Solid Rock Recruiting is representing a leader in providing commercial doors, frames, and hardware (Division 8). For over 50 years, they’ve built their reputation on integrity, service, and expertise.
Position Overview
The Inside Sales & Account Manager will lead our inside sales team while maintaining and strengthening customer relationships. This role is not commission-based or focused on cold-calling; instead, it centers on supporting existing customers, managing orders, and mentoring the inside team. Strong Division 8 knowledge and leadership skills are essential.
Key Responsibilities
Manage inside sales operations and ensure accuracy of quotes and orders.
Serve as the main contact for customer accounts, fostering long-term relationships.
Mentor, train, and support the inside sales team to build product knowledge and customer service skills.
Collaborate with estimators, project managers, and shop staff to ensure smooth project flow.
Promote a positive, team-oriented environment.
Qualifications
Strong knowledge of Division 8 (commercial doors, frames, and hardware).
Leadership and mentoring experience.
Excellent communication and problem-solving skills with a positive attitude.
Highly organized with strong attention to detail.
Prior inside sales or account management experience preferred.
Benefits
Competitive salary (based on experience)
Paid Time Off (PTO) and holidays
Health and dental insurance
401(k) with company match and profit sharing
Full-time, Monday–Friday
Equal Opportunity Employer
Solid Rock Recruiting LLC. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
