JourneyHome Rapid Re-Housing Case Manager

• Solid Ground** believes poverty is solvable. Our communities are stronger when we support stability and break down the barriers to overcoming poverty. Solid Ground does both. We combine direct services with advocacy to meet basic needs, nurture success, and spread change. Through our programs, people gain stability and built skills that equip them to move forward in their lives. Through advocacy, we work toward ending racism and other oppressions embedded in our institutions, policies and culture that hold people back from succeeding. We bring the voices of people experiencing poverty into the political process, furthering social justice, and supporting our entire community to reach its potential.
  
  

As Our Workforce Evolves To Reflect The Diversity Of The Communities We Serve, Our Agency And Workplace Will Be Enriched And Strengthened. As Such, We Will

• Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
• Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.
• PLEASE NOTE: Interested applicants must complete an online application at [Careers - Solid Ground](https://www.solid-ground.org/get-involved/careers/){rel="noopener noreferrer" target="_blank"}
  
  

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# Job Summary

The JourneyHome Rapid Re-Housing (JHRRH) Case Manager supports families experiencing homelessness who reside throughout the Seattle and King County area. This position is part of a team that works with families in crisis to rapidly obtain and stabilize housing. The JHRRH Case Manager provides housing-focused supportive services to participants facing a wide variety of challenges, including history of trauma, poverty, domestic violence, justice system involvement, child custody issues, mental health challenges, and substance use. The majority of time is spent out of the office, working with participants around housing search, goal planning and budgeting, and providing advocacy, information and referrals to services with the goal to help families exit homelessness and establish and maintain a permanent home. Maintain a caseload of 16-20 families.

# Essential Responsibilities, Duties and Tasks

• Case Management:** Provide consistent, intensive, community and home-based case management, resource referral and follow-up assistance to homeless families in King County who are addressing a variety of issues and barriers to obtaining and maintaining permanent housing. Support families in advocating for their needs and accessing services and resources, such as employment programs, mental and physical healthcare, parenting supports, immigration, furniture, domestic violence advocacy, childcare, and legal aid. Assist participants in applying for public benefits, partner with Benefits Legal Assistance to mitigate legal issues if needed. Act as a liaison between participant families and community agencies involved with their case and maintain ongoing communication with other providers as needed. Travel throughout King County and occasionally adjacent counties to meet with participants where they are residing; Provide regular home and community based individualized support to families before and after they are permanently housed, utilizing a harm reduction, trauma-informed, whole person approach to care. Utilize crisis intervention and de-escalation techniques as needed to support safety and stability. Conduct financial coaching sessions with participants focused on helping them to create and follow a realistic budget, build a plan to increase and maintain income, and leverage resources to minimize financial burdens, includ