What are the responsibilities and job description for the Scheduler position at Solid Ground Solutions?
Job Overview
Solid Ground Solutions is looking for a dedicated scheduler to join the team!
- Work involves crawl space repair, basement waterproofing, foundation repair, and some mold-related services
- Schedule free estimates for customers via inbound/outbound calls, text, and email
- Support two companies and coordinate schedules for 10–15 Project Managers
- Service areas include Ohio and West Virginia
- Small call center team of 5 schedulers
- Collaborative environment with hands-on support
- Other duties as assigned.
Schedule
- Full-time (40 hours per week)
- 8-hour shifts
- Hours of operation:
- Monday–Friday: 8:00 AM – 7:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Saturday rotation (typically 1 per month)
- Hybrid schedule:
- Work from home: Monday & Friday
- In office: Tuesday, Wednesday, Thursday
Training
- One month of hands-on training
- Training schedule: Monday–Friday, 9:00 AM – 4:00 PM
Pay
- Starting pay: $20/hour
Salary : $20