What are the responsibilities and job description for the Field Service Technician position at Soles Enterprises LLC?
Description:
Soles Electric is looking for a talented Field Service Technician to join us in delivering excellence in customer service and craftsmanship within the Electric Motor Repair, Pump Repair, and Equipment Rebuild Industries.
Key Responsibilities:
- Installation & Maintenance: Set up, calibrate, and perform preventive maintenance on equipment.
- Troubleshooting & Repair: Diagnose and fix problems with machinery, hardware, or systems.
- Customer Support: Provide on-site service and build positive customer relationships.
- Documentation: Create detailed service reports and document processes.
- Logistics: Manage time, materials, and safely operate company vehicles.
Essential Skills:
- Technical Skills: Diagnosing, repairing, various types of rotating equipment. Operate pneumatic and hand tools, cutting torch, and mig/stick weld.
- Problem-Solving: Excellent critical thinking and troubleshooting abilities.
- Communication: Clear verbal and written skills, active listening.
- Customer Service: Professionalism, courtesy, and relationship-building.
- Soft Skills: Self-motivation, time management, adaptability, and attention to detail.
Typical Work Environment:
- Travel to various customer locations (factories, mines &businesses).
- Work indoors/outdoors, in different weather, potentially in tight or high spaces, and at underground mining facilities.
- Valid Drivers License.
- Technical certifications: MSHA
- 80hr & 40hr mine training is preferred.
- Safety Sensitive Card.
Benefits:
- Competitive pay.
- Medical, Vision & Dental Insurance offered.
- Paid vacation and sick days.
- 401k match.
Salary : $50,116 - $66,655