What are the responsibilities and job description for the Product Support Engineer (TS/SCI with Poly) position at Solerity?
Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Government and our Intel Community. We enable our clients to achieve their organizational initiatives by applying high quality, innovative and cost-effective professional services, and solutions. Solerity needs your support to help us provide these solutions and continue our path as a recognized leader in providing resources for federal agencies and the Intel Community!
YOUR RESPONSIBILITIES:
- Resolves escalated Tier-3 incidents, provides deployment support, and assists in operational transitions.
Required Skills, and Abilities:
- ITIL Intermediate
- Troubleshooting Expertise
- Possesses 4 years of directly-related professional work experience with an Associates or Bachelors degree in a related field (such as: Computer Science, IT Management, Engineering, Data Science); or possesses an advanced degree in a related field and 4 years of directly-related professional work experience.
BENEFITS YOU'LL ENJOY:
1. Medical, dental and vision coverage
2. Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
3. Flexible work schedule to include onsite, hybrid or remote, as dictated by position
4. 401(k) and company-funded life insurance
5. Generous Paid Time Off (PTO)
6. Tuition and training assistance
7. Financial rewards for employee referrals.
8. Pet insurance
9. Employee discount program
EMPLOYMENT OPPORTUNITIES: Solerity is committed to the range of perspectives we bring to the marketplace by being an employer dedicated to hiring a highly qualified team of professionals, providing world class services and products aimed at exceeding our customer's expectations. Solerity is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Solerity is a VEVRAA Federal Contractor.
APPLY TODAY!
PSS is committed to the diversity we bring to the marketplace by being an EEOC/AA employer who is committed to hiring a diverse team of professionals to provide world class services and products aimed at exceeding our customer’s expectations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability. PSS is a VEVRAA Federal Contractor.