Case Manager

Soledad Enrichment Action (SEA) is a nonprofit organization that empowers youth, families, and communities in underserved areas to become self-determined contributing members of society by providing guidance, resources, and support. Our staff is a dynamic team, dedicated to creating opportunities to the communities we serve. At SEA, we strive to hire employees with positive attitudes and strong professional skills who are looking to build rewarding, long-term careers. We offer rigorous training, a supportive and challenging work environment, and great opportunities for professional development. Grow your career while you help make a better future for our clients and families. 

As a SEA employee, you’ll enjoy a competitive benefits package and programs including, but not limited to: 

• Comprehensive health, dental and vision insurance options

• Flexible Spending Account and Commuter Spending Account

• Employee Assistance Plan for work life balance 

• Retirement Savings Plan (403b) and matching 

• Supplemental Insurance Options 

• Life Insurance

• Paid Time Off 

• Paid Holidays 

• Corporate Discounts

POSITION SUMMARY:

The Case Manager is responsible for providing trauma-informed, culturally responsive support, crisis intervention, and resource navigation for individuals and families impacted by community violence.

DUTIES AND RESPONSIBILITIES:

• Trauma-Informed Assessment by conducting strength-based assessments addressing histories of community trauma, violence exposure, and co-occurring challenges.

• Trauma-informed care by building trusting relationships honoring cultural humility and psychological safety.

• Care Coordination by linking clients to wrap-around resources, including mental health counseling, substance use support, legal assistance, housing aid, tattoo removal, employment readiness, etc. 

• Service Planning by developing individualized service plans focused on safety, behavioral health, stable housing, and educational and employment goals.

• Community Outreach by collaborating with multidisciplinary partners including trauma centers, law enforcement liaisons, local intervention workers, and community organizations.

• Crisis Intervention by proving immediate de-escalation, risk assessment and safety planning during critical incidents.

• Documentation and Compliance support by maintaining accurate, timely case notes and tracking client activities and outcomes, community engagement and other data collection required by the contract for service delivery.  

• Prepare monthly case-related reports including outcomes, successes and challenges

• Advocate for clients with agencies and service providers to minimize barriers to clients receiving needed services

• Engage and collaborate with parents, guardians, siblings, and other family members to assess needs, provide supportive services, and strengthen family stability and client outcomes.

• Actively participate in staff meetings, trainings, client reviews, internally and with partner agencies

• Maintain confidentiality and comprehensive confidential case files

• Establish and maintain collaborative working relationships with community resources 

• Performs related duties as required. *

*Related duties as required are duties which may not be specifically listed in the class specification or position description, but which are within the general occupational series and responsibility level typically associated with the employee’s class of work.

Any combination of experience and education likely to provide the required knowledge, skills and abilities, typically:

• Bachelor’s degree in a related field

• 1 to 3 years of experience in related field

• 2 years of experience working with high risk or probation youth

• Commitment to the mission and values of the non-profit sector, with a passion for social impact and community service

• Must have reliable transportation, a valid CA Driver’s License, and proof of auto insurance 

• Must be able to successfully pass Live Scan (background check)

• Required TB Test clearance 

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Outreach and engagement strategies

• Community resources

• Human behavior and social science

Skills and Abilities:

• Ability to work in diverse settings and provide culturally competent services

• Ability to successfully balance time in the community with clients with the documentation requirements of the program

• Must have patience, listening skills, and professionalism

• Display sensitivity, tact, and responsiveness in various adverse situations and needs

• Capacity to work collaboratively as a team member

• Good written and verbal communication skills

• Maintain high level of confidentiality

• Handle public contact and relations effectively

• Develop and maintain effective working relationships

*Soledad Enrichment Action strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA , people with disabilities, and veterans are encouraged to apply.

Salary : $22