Medical Assistant II

Michigan Institute of Urology

Medical Assistant – Full Time
Location: Novi, MI (39555 Meadowbrook Road, Suite 225)

Are you looking for an opportunity to grow your career in healthcare while working alongside a supportive and experienced team? Michigan Institute of Urology is seeking a Medical Assistant to join our Novi office. Whether you are a recent graduate or an experienced Medical Assistant, we would love to hear from you.

At Michigan Institute of Urology, you'll have the opportunity to make a meaningful impact on patients' lives while gaining valuable experience in a specialty practice known for exceptional patient care.

Schedule

• Monday through Friday
• Start time between 6:30 AM – 8:00 AM
• Approximately 8.5-hour shifts
• 40 hours per week
• No weekends

What You'll Do

• Welcome and room patients
• Obtain and document vital signs and medical histories
• Assist providers with patient care and clinical procedures
• Prepare patients for urological procedures and treatments
• Coordinate clinical workflow to ensure an outstanding patient experience
• Support a collaborative team environment focused on quality care

What We're Looking For

• Completion of an accredited Medical Assistant program required
• New graduates welcome to apply (externship must be completed)
• Strong attention to detail and organizational skills
• Excellent communication and patient service abilities
• Ability to work efficiently in a busy clinical setting
• Positive attitude and willingness to learn
• Team player who enjoys helping patients and coworkers succeed

Why Join Michigan Institute of Urology?

• Competitive pay
• Comprehensive benefits package
• Paid Time Off (PTO)
• Paid holidays
• 401(k) retirement plan
• Opportunities for advancement and professional development
• Stable Monday–Friday schedule with no weekends
• A welcoming, supportive team culture

If you're ready to build your career with one of Michigan's leading specialty practices, we'd love to meet you. Apply today and discover why so many healthcare professionals choose Michigan Institute of Urology.

Michigan Institute of Urology is an Equal Opportunity Employer.

GENERAL SUMMARY

The Medical Assistant II (MA II) supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant II is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• The MA II will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The MA II will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Performs additional responsibilities within the office that encompasses at least 50% of their daily time.
• Greets and prepare patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Assists physicians with exams.
• Preforms phlebotomy and collection of other lab specimens. Performs basic lab tests.
• Performs EKG’s.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Change dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and accurately updates all established patients’ history.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Assist with other administrative projects and tasks as needed.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• Medical Assistant Certification or Registration preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Must demonstrate excellent organizational skills and the ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

EDUCATION REQUIREMENTS

Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

EXPERIENCE REQUIREMENTS

6 months experience working within a physician’s office desired. Urology experience desired.

REQUIRED TRAVEL

Minimal travel required

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%