What are the responsibilities and job description for the Medical Front Desk Receptionist position at Solano Dermatology Associates?
Solano Dermatology Associates is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our busy and growing dermatology practice in Vallejo. We are looking for someone who thrives in a fast-paced medical environment, enjoys helping patients, and understands the importance of excellent customer service, teamwork, and efficiency. Our front desk team plays a critical role in creating a positive patient experience while supporting providers and maintaining smooth daily operations.
Responsibilities
- Greet and check in patients with professionalism and warmth
- Answer incoming multi-line phone calls promptly and efficiently
- Schedule appointments and manage provider templates
- Verify insurance information and collect patient payments
- Maintain accurate patient demographics and documentation
- Respond to patient questions and assist with office flow
- Coordinate communication between patients, providers, and staff
- Manage front office tasks including scanning, filing, and referrals
- Maintain confidentiality and HIPAA compliance at all times
Qualifications
- Previous medical front desk or customer service experience preferred
- Strong phone etiquette and communication skills
- Ability to multitask in a high-volume environment
- Reliable, punctual, and detail-oriented
- Positive attitude with strong teamwork skills
- Comfortable using electronic medical records and computer systems
- Dermatology experience is a plus, but not required
What we’re looking for in the ideal candidate is someone who:
- Stays calm and professional under pressure
- Takes initiative and works efficiently
- Understands the importance of patient care and responsiveness
- Is dependable and willing to support team goals
- Communicates kindly and effectively with both patients and coworkers
Benefits, eligible full-time employees may receive:
- Medical, dental, and vision benefits
- Paid time off and paid holidays
- 401(k)
- Employee discounts
- Opportunities for growth and advancement
Schedule
- Full-time
- Monday–Friday
- Day shift
Pay
Competitive hourly pay based on experience, starting at $22-$24/hr.
Salary : $22 - $24