Business System Analyst

No C to C or sponsorship

onsite in Buffalo, NY

Business Systems Analyst – Banking, Lending & Test Automation

Position Overview

We are seeking an experienced Business Systems Analyst V with a strong background in banking, consumer lending, quality engineering, test automation, API testing, and business systems analysis.

This role will lead complex technology initiatives from requirements and functional design through testing, implementation, and post-implementation support. The ideal candidate will combine strong banking and lending domain knowledge with hands-on experience developing and executing automated testing strategies, validating APIs and integrations, managing defects, and improving overall software quality.

The successful candidate will work closely with business stakeholders, developers, QA teams, and technical partners to understand complex banking and lending processes, translate requirements into testable solutions, automate regression testing, and ensure applications and integrations perform as expected.

Key Responsibilities

Business Systems Analysis & Project Leadership

• Lead complex technology projects from requirements through implementation and post-implementation.
• Serve as the functional lead and subject matter expert for assigned applications.
• Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
• Develop detailed functional specifications, use cases, process flows, and supporting documentation.
• Facilitate project meetings and coordinate activities across business, technology, QA, and vendor teams.
• Analyze complex business and system data to validate requirements and identify potential issues.
• Participate in system conversion, integration, migration, acquisition, and enterprise-wide technology initiatives.
• Perform impact analysis across upstream and downstream systems.
• Develop project estimates, timelines, milestones, and testing phases.
• Work with technical teams and vendors to understand application functionality and implementation requirements.

Banking & Consumer Lending

• Apply strong knowledge of banking and consumer lending processes when analyzing requirements and developing test strategies.
• Support applications and workflows related to the consumer loan origination lifecycle.
• Understand and analyze underwriting, credit decisioning, credit bureau processing, booking, funding, and loan servicing workflows.
• Analyze queue management and operational workflows within lending environments.
• Understand how changes to lending applications may impact upstream and downstream systems.
• Work with business stakeholders to ensure technology solutions support lending products, customer processes, and regulatory requirements.
• Apply knowledge of financial services regulations, controls, and risk considerations when evaluating system changes.

Test Strategy & Quality Engineering

• Develop and execute comprehensive test strategies, test plans, test cases, and test scripts based on functional requirements.
• Drive a shift-left quality approach, identifying defects and quality risks early in the software development lifecycle.
• Identify opportunities to replace manual testing with automated regression and integration testing.
• Develop, maintain, and execute automated test cases and testing frameworks.
• Support continuous testing and quality improvements throughout the development lifecycle.
• Develop and maintain test data required for functional, regression, API, and integration testing.
• Analyze test results, identify defects, determine root cause, and coordinate resolution with development and technical teams.
• Support regression testing following application enhancements, releases, and system changes.
• Validate application functionality across multiple integrated banking and lending systems.
• Participate in CI/CD pipeline validation and ensure automated testing supports reliable software releases.
• Establish repeatable testing processes that reduce manual regression effort and improve release quality.

API & Integration Testing

• Perform API testing and validation using Postman or similar tools.
• Develop and execute API test cases covering functional, negative, integration, and data validation scenarios.
• Validate API requests/responses, data, authentication, error handling, and integration behavior.
• Analyze API, file-based, and message-based integrations.
• Participate in data mapping and data lineage activities.
• Validate data flowing between upstream and downstream banking applications.
• Utilize SQL and other data validation techniques to confirm system and integration results.
• Perform root-cause analysis and troubleshoot integration issues.

Test Management & Defect Tracking

• Utilize Jira to manage defects, user stories, testing activities, and project workflows.
• Use Zephyr or similar test management tools to develop, organize, execute, and track test cases.
• Maintain traceability between requirements, test cases, defects, and releases.
• Create, document, prioritize, and track defects through resolution.
• Work closely with developers and business stakeholders to reproduce, troubleshoot, and resolve defects.
• Monitor testing progress and communicate risks, issues, and quality metrics to project stakeholders.
• Support UAT and coordinate testing across multiple applications and teams.

Key Technical Skills

Strong experience with several of the following is required:

• Jira
• Zephyr
• Postman
• API testing
• Automated regression testing
• Test automation frameworks
• Integration testing
• SQL/data validation
• CI/CD testing
• Functional testing
• Regression testing
• User acceptance testing
• Test data management
• Defect management
• Data mapping and data lineage
• API, file-based, and message-based integrations
• Mainframe or legacy system testing

Required Banking & Lending Experience

Candidates should have professional experience within banking, financial services, or consumer lending, with exposure to areas such as:

• Consumer loan origination
• Underwriting
• Credit decisioning
• Credit bureau processing
• Loan booking and funding
• Loan servicing
• Lending workflows
• Financial services applications
• Banking integrations
• Regulatory and compliance requirements

Required Qualifications

• 6 years of combined education and/or business systems analysis, quality assurance, or operational analytics experience.
• Professional experience in banking, financial services, or consumer lending.
• Strong business requirements gathering and functional specification experience.
• Strong experience creating and executing test plans, test cases, and test scripts.
• Demonstrated experience with test automation and automated regression testing.
• Experience with API testing and Postman or a similar API testing tool.
• Experience with Jira and defect management workflows.
• Experience with Zephyr or similar test management tools preferred.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Ability to work effectively across business, development, QA, and technical teams.
• Ability to manage multiple complex projects and competing priorities.

Preferred Qualifications

• Bachelor's degree.
• Experience developing or maintaining test automation frameworks.
• Experience with automated API and integration testing.
• Experience validating CI/CD pipelines.
• Experience with SQL and data validation.
• Experience testing mainframe or legacy banking applications.
• Experience with large-scale banking system conversions, migrations, or acquisitions.
• Experience with consumer lending platforms and loan origination systems.
• Experience identifying opportunities to automate manual testing processes.
• Experience implementing shift-left and continuous testing practices.
• Experience working in Agile environments.

Ideal Candidate Profile

The ideal candidate is a banking/consumer lending Business Systems Analyst or QA/Quality Engineer who also has strong test automation experience.