What are the responsibilities and job description for the Front Desk Receptionist position at Sol Salon?
Company Description
At Sol Salon, we believe beauty is inspired by confidence and the warmth of the sun. Established by a passionate Portuguese hairstylist, our salon takes pride in delivering personalized hair services, from cuts and color to treatments and styling, all tailored to individual goals. Our mission is to enhance natural beauty while fostering a positive and uplifting experience for every client. Sol Salon provides a welcoming environment where both clients and team members feel supported and inspired to thrive. We are dedicated to helping our clients look and feel their best.
Role Description
This is a full-time, on-site position located in Neptune, NJ for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for welcoming clients, managing appointments, handling phone inquiries, processing transactions, and maintaining organization of the front desk area. This role requires excellent communication with team members and clients, ensuring a positive experience for all who visit the salon. Additional responsibilities include coordinating schedules, maintaining records, and assisting with light administrative tasks as needed.
Qualifications
- Proficiency in customer service, communication, and interpersonal skills
- Experience managing appointments, schedules, and phone inquiries
- Organizational skills and attention to detail to ensure front desk operations run smoothly
- Basic administrative skills, including record-keeping and transaction processing
- Ability to work collaboratively with team members in a fast-paced environment
- Familiarity with appointment or salon management software is a plus
- Flexibility to work salon hours, including evenings and weekends
- High school diploma or equivalent; additional education or certifications are a plus