What are the responsibilities and job description for the CONTRACTOR-Systems Engineer (Senior) position at SoHo Dragon?
Senior Systems Engineer
Company: SoHo Dragon represents an Investment Bank client
Location: Hybrid – Montreal, Quebec, CA
What will be your DAY-TO-DAY?
In this role, your responsibilities will include:
Collaborate effectively with team members and management to ensure successful project execution and issue resolution, including providing Out of Hours support on an on-call rotation.
Manage the full lifecycle of engineering projects, performing complex development tasks and recommending solutions based on best practices.
Apply deep knowledge of development areas to maintain the overall health of the technology function.
Troubleshoot and resolve diverse technical problems, leveraging existing precedents and industry standards.
Support product managers by evaluating software requirements, developing and reviewing detailed specifications.
Continuously improve processes and procedures to enhance team efficiency.
Document system architectures, workflows, and procedures for team and management reference.
Maintain accurate system inventories.
Profile Skills and Qualifications:
Must Haves:
- Bachelor’s degree in Engineering, Computer Science, or related field.
- 10 years of relevant experience, with proven capability as a senior project member.
- Expertise with IaaS SEG’s Cisco IronPort; knowledge of Proofpoint is a plus.
- Strong experience with Microsoft Email platforms: Exchange Online/M365, Exchange 2016/2019/SE.
- In-depth understanding of email security controls (SPF, DKIM, DMARC, Anti-Spam, Anti-Malware).
- Proficient in PowerShell scripting and command-line management.
- Solid experience with Active Directory, Group Policy, DNS, Load Balancers, ADFS, Entra ID, and SAML.
- Skilled in managing and optimizing Windows Server 2016/2019 environments.
- Familiarity with virtual machines, vendor appliances, and standard server engineering tools.
- Strong troubleshooting and root-cause analysis skills.
- Experience with ServiceNow and Change/Incident Management processes.
- Exposure to company integrations during mergers and acquisitions.
- Financial services industry experience and knowledge of Azure services/IaaS are advantageous.
Nice to Haves:
- Team player who shares knowledge, supports peers, and contributes proactively in meetings.
- Strong problem-solving mindset with ownership, creativity, and continuous improvement focus.
- Clear and accurate communicator, both verbally and in writing, who listens and provides constructive feedback.
- Professional demeanor demonstrating a positive attitude, reliability, adherence to policies, and willingness to take on extra responsibility.