What are the responsibilities and job description for the Retail Store Associate position at SoHa Surf Shop, The Shoe Collective, Emma's Boutique?
SoHa Surf Shop LLC in South Haven, MI is looking for enthusiastic, style-savvy retail associates to join our growing team. We operate three unique stores — SoHa Surf Shop, The Shoe Collective, and Emma's Boutique — and we're seeking year-round team members who love fashion, lifestyle retail, and delivering an exceptional customer experience.
Responsibilities
- Welcome and engage customers with a warm, positive attitude and genuine helpfulness.
- Guide customers through our product offerings, suggest items based on their style and needs, and assist with sizing and fit.
- Share product knowledge on surf, beach, footwear, and boutique apparel to help customers shop confidently.
- Process transactions accurately using our POS system (cash, card, and gift cards).
- Keep the sales floor beautifully organized, restocked, and visually appealing at all times.
- Contribute to a positive, team-oriented environment across our three locations.
- Use good judgment to resolve customer concerns quickly and professionally.
- Maintain consistent scheduling and communicate proactively with management.
Qualifications
- Passion for fashion, lifestyle, footwear, or surf/beach culture is a big plus.
- Outgoing, friendly personality with strong communication skills.
- Reliable and punctual — weekend and holiday availability required during peak season.
- Ability to stand for extended periods and assist with light stocking duties.
- Prior retail or customer service experience preferred but not required.
Why Work With Us
- Year-round employment with a fun, tight-knit team in beautiful South Haven, MI.
- Employee discounts at all three stores.
- Work in a creative, lifestyle-driven retail environment you'll actually enjoy.
- Opportunity to grow with a multi-store small business that values its people.
We are looking forward to receiving your application and meeting you.
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $14