What are the responsibilities and job description for the Senior Infrastructure Specialist position at Softworld, a Kelly Company?
📍 Location: Madison, WI
🏢 Hybrid Schedule: 3 days onsite / 2 days remote
💼 Type: Long-term contract (W2) to Hire
We are seeking a highly skilled Senior Infrastructure Specialist to support a growing biotechnology organization. This role is ideal for an experienced infrastructure professional with strong technical depth across networking, servers, cloud, virtualization, and GxP-compliant environments.
About the Role:
In this senior-level position, you will design, implement, and support core infrastructure services across on-premises and cloud environments. You will play a critical role ensuring that systems supporting regulated biotech operations remain secure, validated, and audit-ready.
You’ll collaborate with cross-functional teams including Core IT, Lab IT, Quality, Manufacturing IT, and external auditors.
Key Responsibilities:
- Design, deploy, and support enterprise infrastructure: networking, servers, storage, virtualization (VMware/Hyper-V).
- Administer Windows/Linux servers, Active Directory, Azure AD/Entra ID, and identity integrations.
- Support and secure GxP-regulated systems in compliance with GMP, 21 CFR Part 11, Annex 11, and ALCOA data integrity requirements.
- Manage enterprise network components including Cisco, Fortinet, Palo Alto, Meraki, VLANs, VPNs, SD-WAN, and firewalls.
- Maintain cloud infrastructure across Azure, AWS, SaaS applications, and support validated application hosting environments.
- Participate in SDLC, validation documentation (URS, IQ/OQ), change control, and audit activities (FDA/EMA).
- Strengthen security through compliance with NIST, CIS Benchmarks, ISO 27001, and internal cybersecurity frameworks.
Required Qualifications:
- 5 years in enterprise infrastructure engineering.
- Strong hands-on experience with:
- VMware/Hyper-V
- Windows & Linux servers
- Cisco/Fortinet/Palo Alto/Meraki networking
- Azure/AWS cloud services
- AD / Azure AD / Entra ID
- Direct experience supporting GxP systems in biotech/pharma
- Solid understanding of 21 CFR Part 11, audit trails, electronic records/signatures
- Experience with SDLC, validation, CAPA, change control
Preferred Certifications:
- CCNA / CCNP
- Microsoft Azure Administrator
- VMware VCP
- CISSP or Security
Salary : $45 - $55