What are the responsibilities and job description for the Sr. Account Executive, Hybrid Industries (OT → Data Platform) position at Software Toolbox - Full Stack Industrial AI?
Company Description
Software Toolbox is a full-stack industrial AI company specializing in connectivity software, data platforms, and AI-driven solutions for manufacturing and process industries. Known for its best-in-class products like TOP Server, OPC Router, and N3uron, the company focuses on enabling data contextualization and secure transfers to the cloud. With innovative offerings such as JonJon.ai, Software Toolbox supports organizations in their AI adoption by providing intelligent agents that solve industrial challenges and actionable insights for decision-making. Additionally, the company provides AI-readiness services, including OT data acquisition and unified namespace development. Software Toolbox serves industry leaders across sectors like oil and gas, pharmaceuticals, and automotive, as well as critical infrastructure domains.
Role Description
This is a full-time hybrid position based in Charlotte, NC, with flexibility for some remote work. The Enterprise Sr. Account Executive, Hybrid Industries (OT → Data Platform) will be responsible for driving software sales, generating new leads, managing enterprise accounts, and providing consultative solutions tailored to client needs. The role includes building strong client relationships, identifying opportunities for growth, and collaborating with internal teams to deliver impactful solutions. The ideal candidate will develop strategies for penetrating key market sectors and achieving revenue goals.
Outcome / mission
Win net-new logos (and expand) across hybrid industries (e.g., food & beverage, CPG, specialty chemicals, packaging) by positioning industrial connectivity OT-to-data as the fastest path to real-time operational visibility, quality consistency, and scalable analytics/AI.
What you’ll do (core responsibilities)
• Own a defined territory/segment, a sales quota and run full-cycle sales for enterprise & mid-market deals.
• Sell to Plant leadership Operations Engineering Quality IT/Data.
• Package repeatable plays: OEE/downtime reduction, yield optimization, traceability, quality consistency, waste reduction, predictive maintenance.
• Navigate both process and discrete environments within the same account (batch, continuous, and packaging lines).
• Build pipeline through targeted outbound partner referrals; close and expand.
Required (must-have)
• 4–8 years closing SaaS/industrial solutions in manufacturing; comfort selling to technical ops personas.
• Evidence of consistent performance in a metric-driven environment (pipeline creation close rates).
• Ability to translate technical value (connectivity, modeling, governance) into measurable business outcomes.
Preferred (separators)
• Experience selling into hybrid industries (food & beverage, CPG, packaging, specialty chemicals) or similar manufacturing environments blending process discrete operations.
• Engineering background (e.g., industrial, electrical, systems) or demonstrated success selling technically complex solutions requiring architecture-level fluency.
• Familiarity with traceability, quality, and compliance considerations (e.g., FSMA, HACCP, GMP-lite environments) and their impact on data strategies.
• Experience selling integration-heavy solutions (where time-to-value deployment plan matters).
Location
• Preferred: Charlotte, NC (hybrid) with regular travel to regional plants
• Also strong: Raleigh-Durham / broader Southeast manufacturing corridor