Technical Support Specialist - Onsite Columbia, SC

This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio/visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management/inventory, imaging computers, contributing to the team's process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.

Required Skills

Minimum of two years of experience with the following:

• IT End User Support
• Microsoft Windows 10, 11
• Microsoft Office Suite
• Printer Support
• Hardware/Laptop Support
• PC Imaging/Building

Preferred Skills:

• A Certified
• End User Network Support
• Information Security Exposure
• On-site/In-person IT Support
• MS Teams
• Asset Management
• Help Desk Ticketing System (ITSM)
• Banking, finance, legal, judicial or accounting background is a plus