What are the responsibilities and job description for the NJDOL Business Analyst - financial workflows position at Software Technology Inc?
Role: Business Analyst – Salesforce/SaaS
Location: Trenton, NJ 08625
Position: Hybrid
Duration: Long Term
Duties & Responsibilities
- Conduct user research to identify customer pain points, opportunities, and digital experience improvements.
- Elicit, analyze, prioritize, and document business and functional requirements from stakeholders.
- Collaborate with business, design, development, and vendor teams to define solutions and validate designs.
- Perform As-Is / To-Be analysis, GAP analysis, process mapping, and data mapping.
- Identify project risks, issues, dependencies, and develop mitigation plans.
- Create and maintain BRDs, FRDs, user stories, use cases, process flows, data flows, and project documentation.
- Develop business, logical, and physical data models.
- Manage requirements traceability, change control, and requirements status throughout the SDLC.
- Develop test scenarios, test cases, test plans, and test data; support UAT, integration, performance, and load testing.
- Coordinate between state agencies, vendors, business stakeholders, and technical teams to ensure successful delivery.
- Review and track defects, enhancements, and system issues through resolution.
- Develop training materials, user manuals, reports, and presentations.
- Facilitate stakeholder meetings, requirement prioritization, solution discussions, and consensus building.
- Translate high-level business requirements into detailed functional and technical requirements.
- Support large-scale system modernization, SaaS, COTS, and Salesforce implementations.
Required Skills & Experience
- 5 years of experience in Business Analysis and Software Testing.
- Strong experience in requirements elicitation, analysis, documentation, prioritization, and traceability.
- Experience with SDLC, SaaS implementations, As-Is/To-Be modeling, and GAP analysis.
- Experience developing RTM, use cases, UAT plans, test cases, test scenarios, and test data.
- Strong knowledge of process flows, data flows, process maps, and data modeling.
- Experience with business, logical, and physical data models.
- Strong problem-solving, research, communication, documentation, and stakeholder-management skills.
- Ability to work with technical and non-technical stakeholders and drive consensus.
- Proficiency with MS Excel, Word, Visio, Teams, and PowerPoint.
- Salesforce implementation experience is preferred.
Desired Skills
- 2 years of experience with:
- COTS/SaaS implementations and large-scale modernization.
- Software Development Life Cycle (SDLC).
- Salesforce application implementations.
<>Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Business analysis and testing | Required | 5 | Years |
| Development and documentation of requirements (business needs) for new and existing systems | Required | 5 | Years |
| Development of Requirements Traceability Matrix to ensure all requirements can be tested | Required | 5 | Years |
| Development of Use Cases and an oversees User Acceptance Test (UAT) | Required | 5 | Years |
| Development of test plans and data, the creation and development of test scenarios performs unit, load and performance testing in addition to integrat | Required | 5 | Years |
| Create business, logical and physical data models | Required | 5 | Years |
| Create Process and Data Maps | Required | 5 | Years |
| Create “As Is” and “To Be” Models | Required | 5 | Years |
| Create Training Manuals | Required | 5 | Years |
| Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic work groups | Required | 5 | Years |
| Strong technical problem-solving skills, with an ability to troubleshoot complex application issues Exceptional research skills and resourcefulness | Required | 5 | Years |
| Proven ability to lead diverse groups of resources to solution agreement by leveraging influencing skills to drive consensus | Required | 5 | Years |
| Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholder | Required | 5 | Years |
| Experienced user of MS Excel, MS Word, MS Visio, MS Teams and MS PowerPoint | Required | 5 | Years |
| Exceptional research skills and resourcefulness | Required | 5 | Years |
| Knowledge of COT/SaaS large scale implementations/modernizations | Desired | 2 | Years |
| Experience with Software Development Life Cycle (SDLC) | Desired | 2 | Years |
| Experience in the implementation of Salesforce applications preferred | Desired | 2 | Years |
| Exerience in public or private sector tax, finance, audit or accounting operations | Desired | 2 | Years |
| Ability to understand complex financial business processes, tax regulations, fiscal reporting requirements and agency/organizational financial workflo | Desired | 2 | Years |
| Experience working in public sector or government | Required | 2 | Years |
Best Regards,
Mohan Sai | Senior Technical Recruiter - HealthTech & Commercial IT
Software Technology Inc. (STI)
📍 100 Overlook Center, Suite 200, Princeton, NJ 08540
📞 | ✉️
🔗 | 🌐