What are the responsibilities and job description for the Sr UKG System Analyst position at Software Guidance & Assistance?
Software Guidance & Assistance, Inc., (SGA), is searching for a Sr UKG System Analyst for a Contract to hire assignment with one of our premier Healthcare clients in Dallas, TX .
Responsibilities :
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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Responsibilities :
- This role is responsible for the day to day support, maintenance, and optimization of the UKG Workforce Management system. The individual will manage core functions such as timekeeping, attendance, time off, and payroll support, ensuring that employee time data is accurate and aligns with business rules and compliance requirements. They will troubleshoot system issues, support manager workflows and web punching, and help maintain overall system stability.
- A significant portion of the role involves hands on system configuration. This includes setting up and maintaining pay rules, accruals, attendance policies, and advanced scheduling configurations such as rotations and coverage. The individual will also manage security roles and permissions, perform system updates, and handle detailed configuration changes and cross references to ensure the system reflects current business needs.
- The role also supports integrations and data integrity across systems. This includes monitoring and troubleshooting interfaces, validating data using SQL, and ensuring accurate data flow between UKG and other platforms. In addition, the individual will provide support for timeclock hardware, including occasional onsite troubleshooting and maintenance.
- Beyond technical responsibilities, this person will act as a bridge between business stakeholders and technical teams. They will gather requirements, translate business needs into system configurations and functional specifications, and communicate changes effectively to end users. The role also involves training and supporting users, collaborating with team members on system enhancements, and continuously identifying opportunities to improve processes and system performance.
- 5 years of experience in business systems, system implementation, testing, installation, and training
- Hands-on experience with UKG Workforce Management (WFM), including:
*Timekeeping configuration and support
*Attendance (points) management
*Advanced scheduling (patterns, rotations, coverage)
*Timeclock setup, maintenance, and support - Strong system configuration experience, not just end-user or support-level exposure
- Experience with workforce operations, including payroll-related processes and time tracking
- Working knowledge of SQL for Data validation, Reporting, and troubleshooting
- Experience with UKG-related tools and features, such as Geofencing configuration, UKG EZCall / Dell (scheduling tools), Boomi (or similar) integrations
- Integration experience, including supporting or maintaining system interfaces
- Strong attention to detail, especially in system configuration and data accuracy
- Ability to support hardware components, including timeclocks
- Bachelor's degree in business, computer science, or related field (or equivalent experience)
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
#LI-AK1
Salary : $60 - $75