What are the responsibilities and job description for the Sr Manager, Customer Marketing position at Software Guidance & Assistance?
Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Manager, Customer Marketing for a contract assignment with one of our premier SaaS clients in San Francisco, CA. This a hybrid role with 2-3 days per week in office.
The Senior Manager, Customer Marketing is both a team leader and program driver. This role manages a team of marketing managers while personally leading integrated campaigns and programs. They balance executional excellence with people management, ensuring their team is delivering high-quality, customer-first work.
This role focuses on the Creators audience segment, with a product focus on mobile applications (Premier, Lightroom, Photoshop) and Adobe Firefly.
Responsibilities:
Required Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
The Senior Manager, Customer Marketing is both a team leader and program driver. This role manages a team of marketing managers while personally leading integrated campaigns and programs. They balance executional excellence with people management, ensuring their team is delivering high-quality, customer-first work.
This role focuses on the Creators audience segment, with a product focus on mobile applications (Premier, Lightroom, Photoshop) and Adobe Firefly.
Responsibilities:
- Lead and coach a team of marketing contractors (2 ICs), overseeing projects and cross-functional alignment
- Own major integrated marketing initiatives, from planning through execution and measurement.
- Provide strategic input to campaign briefs, ensuring alignment with business objectives and customer insights.
- Partner with Brand Studio, Product Marketing, Media, and regional teams to deliver work at scale.
- Ensure operational rigor across budgets, timelines, and resourcing.
- Foster a culture of collaboration, accountability, and creativity within the team.
- What Success Looks Like
- A motivated, high-performing team delivering consistent results.
- Seamless execution of high-impact campaigns.
- Demonstrated ability to balance people leadership with hands-on program ownership
Required Skills:
- 7-10 years of experience in marketing management, campaign management, or integrated marketing roles.
- Proven ability to lead large, complex marketing initiatives and deliver measurable business impact.
- Strong understanding of integrated marketing principles across brand, digital, social, media, and content.
- Excellent project and stakeholder management skills; able to drive alignment across multiple teams and priorities.
- Strong analytical skills, with the ability to connect insights to action.
- Exceptional communication and presentation skills, with executive presence.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.