What are the responsibilities and job description for the Senior IT Asset Management Specialist position at Software Guidance & Assistance?
Software Guidance & Assistance, Inc., (SGA), is searching for a Senior IT Asset Management Specialist for a CONTRACT assignment with one of our premier Higher Education clients in Adelphi, MD. Hybrid: 1-2 days onsite per week.
Responsibilities:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Responsibilities:
- Manage the full lifecycle of IT assets including hardware, software, and related services from procurement through disposal
- Maintain and update asset records within ServiceNow and CMDB, ensuring data accuracy and integrity
- Track and reconcile hardware and software inventory across multiple systems and data sources
- Support software license management including entitlement tracking and basic compliance monitoring
- Partner with IT Operations, Procurement, and Service Desk teams to ensure proper asset governance and processes
- Generate reports and dashboards related to asset inventory, utilization, and lifecycle status
- Assist with audits, asset validations, and internal compliance activities
- Support process improvements and automation efforts within ITAM tools and workflows
- 3-6 years of experience in IT Asset Management (hardware and software)
- Hands-on experience with ServiceNow ITSM/ITAM and CMDB management
- Strong understanding of asset lifecycle processes and inventory management
- Experience with data reconciliation, reporting, and asset tracking (Excel proficiency required)
- Familiarity with software licensing concepts and compliance basics
- Strong organizational skills and attention to detail
- Ability to work independently and manage multiple priorities
- Experience with ServiceNow HAM Pro or SAM Pro
- Exposure to SCCM, Intune, or other asset discovery tools
- Knowledge of ITIL processes or ITIL certification
- Experience supporting audits or working in regulated environments
- Prior experience in higher education or similar environments
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Salary : $33 - $40