Renewable Energy Support Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Renewable Energy Support Specialist for a contract assignment with one of our premier Utility Services clients in Brandon, FL.

Responsibilities :

• This position will support the firm's renewable energy programs and will process renewable energy applications and the associated work with this program.
• Successfully completes technical and other training in support of the firm's renewable energy programs
  • Training includes classroom and virtual study
  • Training on web-based Energy Efficiency Collaboration Platform (EECP) and Microsoft applications such as Outlook, Jabber and Teams
• Serves as a liaison between customers and Energy Management Team Members for participation in the renewable energy programs.
• Will analyze, approve, and process renewable energy applications through completion via the web-based Energy Efficiency Collaboration Platform (EECP) .
• Responsible to process net meter applications for all customer rate classes available. Coordinates efforts with Renewable program manager to ensure proper review of complex data to receive approval. In addition, team member works closely with other departments to ensure meter set process takes place within the required timeframe per tariff.
• Resolves questions and concerns from solar installers and customers via email.
• Provides first level resolution of trouble customer email inquiries regarding customer owned solar and battery storage programs.
• 100% of the day is spent in a combination of working with customers and solar/battery storage questions via email while processing our renewable energy programs applications.

Required Skills:

• Above average interpersonal, communication, and oral presentation skills required. Skilled in using Outlook and Microsoft Excel. Upon completion of training class, must be able to work in the following applications: Energy Efficiency Collaboration Platform (EECP)

Preferred Skills:

• Skilled in using Energy Efficiency Collaboration Platform (EECP)

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.