What are the responsibilities and job description for the Quality Engineer position at Software Guidance & Assistance, Inc. (SGA, Inc.)?
Software Guidance & Assistance, Inc., (SGA), is searching for a Quality Engineer for a contract assignment with one of our premier SaaS clients in San Jose, CA.
We are seeking a Quality Engineer who is passionate about software quality, customer impact, and continuous improvement. This role is intentionally flexible in scope, supporting multiple web-based platforms such as the Creator Home Web App, Learn on Adobe.com, as well as other high priority or urgent initiatives as business needs evolve. You will play a critical role in maintaining a high-quality bar while enabling teams to move quickly and confidently in a fast-paced environment.
Responsibilities:
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
We are seeking a Quality Engineer who is passionate about software quality, customer impact, and continuous improvement. This role is intentionally flexible in scope, supporting multiple web-based platforms such as the Creator Home Web App, Learn on Adobe.com, as well as other high priority or urgent initiatives as business needs evolve. You will play a critical role in maintaining a high-quality bar while enabling teams to move quickly and confidently in a fast-paced environment.
Responsibilities:
- Become a deep expert in assigned product areas, partnering closely with Product Managers, Designers, and Engineers to define requirements, acceptance criteria, and quality expectations.
- Design, document, and execute comprehensive test strategies for new features and regression coverage across multiple initiatives.
- Perform hands-on testing across modern web applications, including functional, integration, regression, and smoke testing.
- Support multiple release cycles per week to ensure customers receive timely features and bug fixes.
- Work closely with development teams to improve software delivery processes and ensure quality is built into every stage of development.
- Take full end-to-end ownership of testing and release readiness for assigned features or projects, including fastmoving or urgent initiatives when required.
- Coordinate testing activities with offshore and distributed teams to ensure alignment, clarity, and timely execution.
- Contribute to raising the overall quality bar by sharing best practices and growing the technical expertise of the broader quality engineering team.
- 5 years of experience testing modern web applications as a Quality Engineer, with strong hands-on expertise in functional, integration, and regression testing.
- Experience testing AI or ML-powered product features, including validation of model outputs, error handling, and edge cases.
- Solid understanding of modern testing practices across the full software development lifecycle, with experience working in Agile environments.
- Proven ability to create, document, and maintain pragmatic, scalable test strategies.
- Experience working with or coordinating offshore teams, including planning, execution alignment, and effective communication across time zones.
- Experience clearly documenting, reporting, and communicating quality status and test results to technical and nontechnical stakeholders.
- Strong organizational skills with the ability to manage multiple workstreams and shifting priorities.
- Excellent written and verbal communication skills and a strong team first mindset.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Experience with CI tools (such as Jenkins) and collaboration tools including Jira, Slack, and Wikis.
- Ability to quickly learn new tools, technologies, and product domains.
- Experience building and maintaining automated end-to-end test coverage for web applications (e.g., using Playwright).
- Handson experience testing APIbased applications as an Automation Engineer.
- Backend API testing experience.
- Experience leading or mentoring Quality Engineers.
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Salary : $40 - $47