What are the responsibilities and job description for the Network Engineer position at Software Guidance & Assistance, Inc. (SGA, Inc.)?
Software Guidance & Assistance, Inc., (SGA), is searching for a Network Engineer for a Full-Time salary role with one of our premier clients in McConnellsburg, PA (hybrid 3 days required & 5 days onsite too depending on workload that week).
**Client seeking a 2-6 year type experienced candidate.
The Network Engineer will be responsible for service delivery support and project deliverables within the global infrastructure network environment. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the networking domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision.
Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include:
- Data Network (Cisco, Palo Alto, F5, SolarWinds)
- Server
YOUR IMPACT
- These duties are not meant to be all-inclusive, and other duties may be assigned.
- Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
- Also responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
- Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
- Provide solutions for both RTB and project efforts of medium to high complexity.
- Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
- Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
- Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.
YOUR SKILLS AND EXPERTISE
- Three (3) or more years of experience in Information Technology, or in a related area.
- Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.
- Ability to travel 15% /-
STANDOUT QUALIFICATIONS
- Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A Certification, or other industry-relevant certifications)
- Information Technology experience within the manufacturing industry.
- Demonstrated experience managing enterprise level networks.
- Documented experience developing network diagrams and drawings using Microsoft Visio
- Ability to effectively communicate.
- Ability to work in a team environment.
- Strong organizational skills with exceptional follow through and attention to detail.
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
- Ability to work in a fast-paced environment where requirements are constantly changing.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.