Instructional Designer

Software Guidance & Assistance, Inc., (SGA), is searching for an Instructional Designer for a CONTRACT assignment with one of our premier Financial Services clients in Baltimore, MD.

The CDRR Training team covers regulatory required training for the Cybersecurity and Information Security Policy as well as the Global Technology Policy. The Instructional Designer will build and/or rebuild engaging online learning solutions, based on content in our current training library. The new courses would be created via in-house tools and Firm assets for design. As needed, they will edit and advise on course scripts. This role partners closely with the CDRR training team and other subject matter experts to modernize learning and driver learner engagement.

Responsibilities:

• Design, develop, and maintain scalable digital learning solutions on regulatory required topics such as cybersecurity and technology procedures.
• Utilize internal tools such as Articulate Storyline, Rise, and Articulate AI Assistant.
• Partner with subject matter experts, team members, and stakeholders to ensure that the custom courses align with business and training goals.
• Develop course templates for future learning projects.
• Maintain and update learning assets and documentation within SharePoint and other internal knowledge platforms.
  
  

Required Skills:

• Instructional design experience for online training.
• Advanced proficiency in Articulate Storyline 360, Rise, and Adobe Creative Suite as well as AI authoring tools.
• Understanding of Accessibility Standards (WCAG).
• Experience using collaboration and content management platforms such as SharePoint, Jive, and MS 365 tools.
• Strong communication skills, including the ability to simplify technical material into learner-friendly content.
• Ability to collaborate with senior SMEs to develop and refine learning solutions.
  
  

Preferred Skills:

• Administrative and/or reporting experience with Cornerstone on Demand.
• Background in Cybersecurity, Technology, or Compliance training.
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.