What are the responsibilities and job description for the SAP Delivery Manager position at Softtek Integration Systems Inc?
We are looking for SAP Delivery Manager @ Smithfield, VA
Technical, Business & Role Skills:
REQUIRED COMPETENCIES:
- Project Management experience with at least 5 or more SAP AMS projects.
- 8 years minimum experience with ERP SAP.
- Team Management experience Managing teams with 60 team members.
- Strong knowledge in ITIL framework
- Strong knowledge in CMMi framework
- Strong knowledge in AMS and Activate methodology.
- Deep understanding of SAP S/4HANA concepts, including Clean Core governance, extensibility tiers, and cloud ready architectures.
- Ability to enforce development standards aligned with SAP BTP, RAP/CAP, inapp extensibility, and sidebyside extensibility.
- Understanding of GenAI enablement in SAP environments (SAP Joule, BTP GenAI Hub, AI-driven automation)
- Risk Management able to identify risks and create mitigation and contingency plans
- Resource Management tracking resource performance, providing feedback, resolving issues (conflict management) and manages changes
- Knowledge in Knowledge Transfer methodology
- Strong customer service and focus in customer experience.
- Strong sense of urgency and strategic mindset.
- Excellent problemsolving and analytical skills.
- Excellent communication, negotiation, and interpersonal skills.
- Processoriented and metricsdriven mindset (defining KPIs, productivity indicators, SLAs, OLAs).