What are the responsibilities and job description for the ServiceNow Technical Product Owner(SPM position at SoftPath Technologies LLC?
Hi,
Title: ServiceNow Technical Product Owner(SPM Experience Mandatory)
Location: Jersey City,NJ
Job Responsibilities:
Product Strategy & Ownership
- Own the ServiceNow SPM product roadmap and define strategic priorities aligned with business objectives.
- Partner with Portfolio Managers, PMOs, Finance, Business Leaders, and IT stakeholders to gather and prioritize requirements.
- Define product vision, success metrics, KPIs, and business outcomes.
- Lead product planning sessions and roadmap reviews with executive leadership.
ServiceNow SPM Functional Ownership
- Drive adoption and optimization of:
- Demand Management
- Project Portfolio Management (PPM)
- Program Management
- Resource Management
- Financial Planning
- Portfolio Management
- Strategic Planning
- Agile Development
- Roadmap Planning
- Objectives & Key Results (OKRs)
- Investment Funding
Define and improve:
- Demand intake processes
- Portfolio governance
- Resource forecasting
- Project lifecycle management
- Investment planning frameworks
- Financial tracking models
Stakeholder Management
- Work closely with business executives and delivery teams to translate strategic objectives into actionable platform capabilities.
- Facilitate workshops and discovery sessions.
- Manage competing priorities across multiple business units.
- Present product updates, release plans, and adoption metrics to leadership.
Agile Product Management
- Own and manage the product backlog.
- Write and refine:
- Epics
- Features
- User Stories
- Acceptance Criteria
- Prioritize backlog based on business value and strategic goals.
- Participate in PI Planning, Sprint Planning, Reviews, and Retrospectives.
- Ensure alignment between business requirements and technical implementation.
Required Skills
- Strategic Portfolio Management (SPM)
- Demand Management
- Project Portfolio Management (PPM)
- Resource Management
- Financial Planning
- Agile Development
- Strategic Planning Workspace
- Portfolio Management
- Roadmap Planning
- OKR Management
Required Experience:
- 12 years of overall IT experience.
- 5 years of ServiceNow SPM experience.
- 3 years as Product Owner, Product Manager, or Business Product Lead.
- Experience leading enterprise portfolio transformation programs.
- Strong understanding of Agile, SAFe, and Product Operating Models.
- Experience working with PMO, Finance, and Executive Leadership teams.
- Experience managing global stakeholders and distributed teams.