What are the responsibilities and job description for the Enterprise Account Manager position at Softility, Inc.?
Enterprise Account Leader – Need Telecom Experience
Location: Denver, CO (USA)
About Softility
Softility is an AI-first digital transformation company helping Fortune 500 enterprises modernize technology operations through Observability, Platform Engineering, Cloud, Data, Managed Services, AIOps, and Agentic AI. Our next-generation platform enables enterprises to evolve from reactive IT operations to autonomous, AI-driven operations. Our growth strategy is centered on becoming the strategic transformation partner for Global Capability Centers (GCCs) serving the world's largest enterprises.
Role Summary
We are looking for a high-performing Enterprise Account Leader to build and expand Softility's existing named account (Telecom industry) in the Denver, Colorado area. This is a strategic account management role focused on expanding the existing relationship/named account, developing executive relationships, and positioning Softility as the preferred partner for Observability, Platform Engineering, Managed Services, and AI-led Operations.
The ideal candidate will be someone with an established network within the Telecom segment in the Denver area and a proven track record of growing existing accounts & managing P&L within large enterprise customers
Key Responsibilities
- Build and execute Softility's account management strategy across the named (Telecom) account in the Denver, Colorado area.
- Develop executive relationships with CTOs, CIOs, Engineering Leaders, Platform Engineering Heads, and Digital Transformation leaders.
- Expand the existing strategic account within the Telecom sector in the Denver area.
- Lead consultative discovery conversations focused on business outcomes and technology modernization.
- Position Softility's capabilities across:
- Observability & Open Telemetry
- Platform Engineering
- Managed Services
- Cloud & Infrastructure Modernization
- AIOps & Autonomous Operations
- Agentic AI
- Collaborate with hyperscalers and technology partners, including Google Cloud, AWS, and Microsoft.
- Build a strong pipeline through executive engagement, partner ecosystems, and industry networking.
- Work closely with presales and delivery teams to drive growth within named account.
Ideal Candidate
- 15 years of enterprise technology sales/business development experience.
- Demonstrated success selling Digital Engineering, Cloud, Infrastructure, Platform Engineering, Managed Services, or Enterprise Software solutions.
- Experience engaging C-level executives and influencing strategic technology decisions.
- Proven ability to build multi-million-dollar sales pipelines and close complex enterprise deals.
- Excellent executive communication, presentation, and consultative selling skills.
- Self-driven, entrepreneurial, and comfortable building within a large enterprise customer account.
Preferred Industry/Account Experience
- Telecommunications
- Technology segment
Success Metrics
- Build a qualified enterprise pipeline in the first three to six months within the named account in the Telecom sector.
- Drive multi-year transformation opportunities across Cloud, Observability, Platform Engineering, Managed Services, and AI.
- Develop strong partnerships with hyperscale's and ecosystem partners for the account
- Position Softility as a trusted strategic engineering and transformation partner within the named account.
Why Join Softility?
This is an opportunity to shape the next phase of Softility's growth by leading one of the fastest growing flagship accounts in the Telecom sector. You will play a pivotal role in building a marquee existing business focused on AI-driven enterprise operations, observability, and digital transformation while working directly with the executive leadership team.