What are the responsibilities and job description for the WMS Implementation Consultant position at SOFTEON US?
Position Summary:
Softeon is seeking experienced WMS Implementation Consultants to join our Solution Delivery team based in Reston, VA or Atlanta, GA
This role is focused on delivering end-to-end WMS implementations, from requirements definition through go-live. The ideal candidate brings strong warehouse operations knowledge, hands-on WMS implementation experience, and a passion for designing efficient, scalable distribution solutions. Candidates will undergo training on Softeon’s platform and develop into subject matter experts across our supply chain solutions.
Key Responsibilities:
- Lead or participate in full lifecycle WMS implementations including requirements gathering, solution design, configuration, testing, and golive
- Analyze client warehouse operations and translate business requirements into effective system configurations and process designs
- Configure WMS solutions across core warehouse functions such as receiving, putaway, replenishment, picking, packing, shipping, and inventory control
- Provide consultative guidance on warehouse operations, leveraging realworld operational experience to optimize process design, material flow, and overall warehouse performance
- Support solution design for integrations with external systems (ERP, TMS, OMS, and automation systems), including data mapping and interface definition (EDI, XML, APIs, flat files)
- Configure and validate interactions with warehouse technologies including RF devices, barcode scanners, printers, labeling, and material handling equipment
- Develop and execute test scenarios (unit, integration, and user acceptance testing) aligned with realworld operational workflows
- Support golive planning and execution, including cutover activities and operational readiness
- Collaborate with client stakeholders, Softeon teams, and thirdparty partners throughout the implementation lifecycle
- Provide feedback to product and engineering teams to enhance solution capabilities and implementation efficiency
Qualifications and Requirements:
- Bachelor’s degree in Engineering (Industrial Engineering strongly preferred), Supply Chain, Computer Science, or related field
- 35 years of handson WMS implementation experience
- Experience translating business requirements into system configurations and functional designs
- Strong knowledge of warehouse operations and distribution processes, including receiving, putaway, replenishment, picking, packing, shipping, and inventory control
- Experience with system integrations (ERP, TMS, OMS) and data formats (EDI, XML, APIs)
- Familiarity with warehouse devices such as RF scanners, printers, and labeling systems
- Working knowledge of SQL and relational databases
- Strong analytical and problemsolving skills
- Excellent communication and clientfacing skills
- Ability to work collaboratively in a fastpaced environment and manage multiple priorities
- Ability to travel for client engagements as needed, up to 50%
- US Citizenship or eligibility to work in the United States
About SOFTEON US
At Softeon, we don’t just build warehouse management software—we empower people. For over 20 years, our team has partnered with supply chain leaders to transform fulfillment operations and solve complex challenges with precision and care. Our commitment to innovation means we invest deeply in R&D, giving our people the tools to create smarter, more adaptable solutions. We’re proud of our 100% deployment success rate, but what drives us is seeing our customers thrive. We believe warehouse leaders deserve more than a one-size-fits-all approach—they deserve technology that fits their vision. Join us in shaping the future of fulfillment, one solution—and one success story—at a time.