What are the responsibilities and job description for the Vendor Alliance Associate - North America position at Softcat?
Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Multinational Team
The Multinational Team is one of the fastest-growing and most exciting areas of Softcat, enabling global customers to navigate complex international markets with confidence. At the heart of our success are our International Vendor Alliances. This is a unique opportunity to be part of a high-impact team shaping Softcat's global growth through meaningful collaboration and international scale.
Success. The Softcat Way.
Softcat is a multi billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand
Softcat is a leading technology Value-Added Reseller (VAR), currently ranked as the #1 IT Reseller in the United Kingdom. Following its incredible success in the European market, Softcat is looking to develop its presence and capabilities in the US.
Support Softcat's Multinational Drive
As a Vendor Alliance Associate, you will support vendor engagement, onboarding, and partnership activities to strengthen Softcat's position within the US and Canadian market. This role plays a key part in maintaining vendor relationships, tracking program performance, and coordinating key initiatives to drive revenue growth.
Your responsibilities
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Multinational Team
The Multinational Team is one of the fastest-growing and most exciting areas of Softcat, enabling global customers to navigate complex international markets with confidence. At the heart of our success are our International Vendor Alliances. This is a unique opportunity to be part of a high-impact team shaping Softcat's global growth through meaningful collaboration and international scale.
Success. The Softcat Way.
Softcat is a multi billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand
Softcat is a leading technology Value-Added Reseller (VAR), currently ranked as the #1 IT Reseller in the United Kingdom. Following its incredible success in the European market, Softcat is looking to develop its presence and capabilities in the US.
Support Softcat's Multinational Drive
As a Vendor Alliance Associate, you will support vendor engagement, onboarding, and partnership activities to strengthen Softcat's position within the US and Canadian market. This role plays a key part in maintaining vendor relationships, tracking program performance, and coordinating key initiatives to drive revenue growth.
Your responsibilities
- Support vendor onboarding, engagement, and framework alignment, including ad-hoc requests and Marketplace ISVs (Azure, AWS, GCP).
- Coordinate vendor initiatives such as sales enablement sessions, office visits, events, and go-to-market campaigns.
- Track and report against Vendor Joint Business Plans (JBPs), rebate programs, MDF, and incentive schemes to drive performance.
- Create and maintain resources such as the US Vendor Handbook, sales playbooks, and vendor updates (EOL, EOS, pricing/promotions).
- Provide first-line support for vendor issues, escalations, and pipeline management to guide internal and external opportunities.
- Collaborate with UK Alliances and internal teams (Marketing, Strategic Sourcing, Architecture, Operations, Legal) to improve processes and share best practices.
- Experience in vendor management, sales operations, or alliances within the IT industry.
- Understanding of vendor frameworks, GTM strategies, and sales enablement processes.
- Strong coordination and organisational skills with attention to detail.
- Ability to manage multiple tasks, track vendor performance, and support sales teams effectively.
- Excellent communication and collaboration skills to work with internal and external stakeholders.
- Analytical mindset with experience in tracking and reporting vendor performance.
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working - 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.