What are the responsibilities and job description for the SalesForce Architect position at SOFT Inc.?
SOFT's client located in New York, NY ( Hybrid ) is looking for a SalesForce Architect for a long term contract assignment.
Qualifications:
Required Qualifications
10 years Salesforce platform experience
5 years in Senior Salesforce Architect or Lead Architect role
Proven hands-on experience with POCs, development, and enterprise Salesforce architecture
Hands-on experience with Agentforce, Data 360, CRMA, Einstein AI, reporting, dashboards
Working knowledge of Microsoft Dynamics 365 security and multi-app deployments
Experience with CI/CD, DevOps, Scrum, and multi-environment release management
Strong technical leadership, mentoring, and cross-functional collaboration skills
Salesforce Certified System Architect and Application Architect
Salesforce Data Cloud Consultant, AI Specialist, and CRMA certifications
Preferred Qualifications
Microsoft Dynamics or Power Platform certifications
Experience in large-scale, multi-org, regulated enterprise environments
Agile / Scrum experience with hands-on technical participation
Experience with Power Platform (Power Apps, Power Automate, Power BI)
Familiarity with Power Pages portal.
Bachelor s degree in computer science, Engineering, or equivalent technical experience
Responsibilities:
Hands-On Salesforce Architecture
Lead end-to-end Salesforce architecture across multi-cloud enterprise deployments
Design and implement proof-of-concepts (POCs) to validate technical approaches, integrations, AI, and automation
Collaborate directly with developers to review code, guide patterns, and enforce best practices
Architect multi-application, multi-business-unit orgs, ensuring isolation, security, governance, and scalability
Implement Agentforce solutions, including AI-driven workflows and orchestration
Design and implement Data 360 solutions for identity resolution, ingestion, harmonization, segmentation, and activation
Build and optimize CRM Analytics (CRMA) dashboards, datasets, recipes, and predictive AI insights
Implement Einstein AI features such as Next Best Action, Prediction Builder, Einstein Discovery, and generative AI
Participate in Scrum teams, actively contributing to technical design, implementation, and backlog execution
Salesforce Platform Architecture & Governance
Define platform standards, multi-application governance, Integration patterns/strategies, CI/CD, and release management strategies
Lead Architecture Review Board presentations for technical designs
Design and architect Agentforce and Data 360 solutions to power Generative AI use cases
Architect security, sharing, and data models for multiple applications on shared orgs
Design for performance, scalability, resilience, and high availability
Implement monitoring, logging, alerting, and disaster recovery strategies
Enforce data quality, lifecycle management, archival, and regulatory compliance
Microsoft Dynamics 365 Security Architecture & Support
Provide hands-on and architectural support for Dynamics 365 multi-application environments
Architect security and access models, including roles, teams, business units, and field-level security
Support enhancements, KTLO, and minor platform upgrades
Design integrations between Dynamics, Salesforce, and enterprise systems
Architect Power Automate Flows for integration and data-level logic.
Please refer to the Position ID when inquiring about a job posting or sending in your resume.
***INDEPENDENT CONSULTANTS ONLY! NO THIRD PARTIES/NO SUB CONTRACTORS***