Project Manager - Cash Operations Transformation

PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.

SOFT's client located in East Rutherford, NJ ( Hybrid ) is looking for a Project Manager - Cash Operations Transformation for a long term contract assignment.

Qualifications:

Required Qualifications:

* Project Management Expertise: Proven track record managing large-scale, complex projects from initiation through closure, preferably involving technical facility transitions, infrastructure projects, or business transformations

* Critical Operations Experience: Demonstrated experience in mission-critical environments, ideally within regulated, complex organizations; manufacturing, logistics, or financial services operations a plus

* Multi-Project Leadership: Ability to effectively prioritize and manage multiple concurrent initiatives with competing demands and interdependencies

* Stakeholder Engagement: Excellence in building relationships with diverse set of leadership and influencing stakeholders at all organizational levels, from operational teams to senior leadership to deliver the best outcomes for the Cash Business

* Problem-Solving & Decision-Making: Ability to structure and distill complex, ambiguous situations into clear insights, solutions, and actionable recommendations

* Analytical Capabilities: Strong financial/quantitative analysis skills; ability to develop and interpret performance metrics and KPIs. Demonstrated ability to learn quickly and adapt to ensure alignment across performance metrics and KPIs

* Change Management: Proven ability to advocate for, anticipate, and orchestrate change; experience managing organizational transitions

* Governance, Reporting & Compliance: Conduct executive briefings with senior stakeholders and System leadership; prepare Board-level materials summarizing progress, risks, and decision requirements; Maintain rigorous project documentation meeting client governance standards, audit requirements, and compliance frameworks

* Process Excellence: Experience with process design, optimization, and continuous improvement methodologies (Lean, Six Sigma a plus)

* Communication Skills: Exceptional verbal and written communication abilities; comfortable presenting to executive audiences and facilitating working sessions

* Adaptability: Demonstrated ability to quickly assimilate new information, handle emerging challenges, and manage multiple responsibilities simultaneously

* Emotional Intelligence: Capacity to build trust through candor, reliability, and authenticity; embrace diversity and inclusion to improve outcomes

* Compliance: Ability to satisfy the client's conflict of interest requirements

Key Responsibilities:

Strategic Project Planning & Execution:

* Develop and maintain comprehensive, integrated project plans spanning construction timelines and automated systems (e.g. Dematic)

* Develop and administer comprehensive project plans to include but not limited to scope, timelines, milestones, and success criteria for CSC transition initiatives

* Translate complex, interdependent System initiatives into executable workstreams with clear accountability and measurable outcomes

Stakeholder Management:

* Establish and maintain relationships with business leaders across Cash Operations, Corporate Real Estate, Cash Services, Information Technology, and District leadership

* Navigate System-level governance structures; influence decision-making across Districts and service partners to ensure client priorities are appropriately balanced with broader System objectives

* Manage third-party vendor relationships including construction partners, automation providers, armored carriers, and specialized consultants

* Serve as the primary interface between operational teams and senior leadership, translating technical complexities into strategic insights

Progress Monitoring:

* Track project deliverables across multiple business lines to include construction schedule against established timelines; synthesize performance metrics and develop actionable insights for course correction. Surface any critical path issues to business leadership to ensure the project stays on target or business operations are appropriately adjusted.

Cross-Functional Coordination:

* Facilitate clear communication to further collaboration across multiple teams and functions to ensure seamless integration and mirrored timelines during split operations and facility transition

Change Management:

* Support organizational change efforts; communicate project impacts and influence adoption at operational and strategic levels

Governance & Reporting:

* Conduct regular briefings with managers and senior stakeholders; maintain project documentation and ensure compliance with established governance frameworks

Risk & Issue Management:

* Proactively identify, document, assess, communicate, and mitigate project risks; develop contingency plans and ensure appropriate communication mechanisms are in place, including the escalation of critical issues appropriately

Resource Management: