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Shipping Office Assistant

Sofidel S.p.A.
Duluth, MN Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 5/20/2026
Duluth, MN

Sofidel America of Duluth is currently seeking a Shipping-Office Assistant (SOA). We are searching for a dynamic candidate that is local to the area and is looking for a long term role in a stable environment. Your expertise will make you an important part of our team!

As an SOA you will be responsible for processing outbound delivery paperwork from the warehouse, and verifying shipping information is scanned and filed in the system, while complying with instructions and prescribed routines, methods or procedures and involving decision making.

Sofidel America is a subsidiary of the Sofidel Group, one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 2012, Sofidel America is headquartered in Horsham, PA and operates manufacturing plants in six additional states (Florida, Wisconsin, Nevada, Oklahoma, Ohio, and Mississippi). The Sofidel Group has subsidiaries in 12 countries – Italy, Spain, the UK, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania, and the U.S. - with more than 6,500 employees.

This role pays at $22 - $23 / hour.

Essential Functions

  • Check in inbound and outbound drivers by verifying identification and pickup information, recording arrivals in the logbook, and assigning dock doors.
  • Perform accurate data entry in SAP upon completion of loading, bill orders accordingly, and ensure completed shipping paperwork is placed in the appropriate trailer.
  • Communicate carrier estimated times of arrival and scheduling updates with the Transportation Office Assistant (TOA).
  • Prepare and generate shipping labels for all small-package shipments.
  • Coordinate and communicate with internal departments outside of Transportation to support delivery and shipping requirements.
  • Monitor and respond to emails in a timely manner; scan, file, and maintain shipping documentation; print orders for the following day; and promptly communicate operational issues to the appropriate department or supervisor.


Job Requirements

  • High School Diploma required; Associate’s degree a plus
  • Minimum 3 years of proven experience as a shipping and receiving admin/clerk or similar position
  • Knowledge of HACCP & OSHA standards
  • Knowledge in SAP and MS Office
  • Excellent organizational skills
  • Great communication and interpersonal abilities


To perform this job successfully, an individual must be able to learn and perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands

Lift/Carry Requirements:

Stand

O (Occasionally)

10 lbs. or less

O (Occasionally)

Walk

O (Occasionally)

11-20 lbs.

O (Occasionally)

Sit

F (Frequently)

21-50 lbs.

O (Occasionally)

Handling /Fingering

C (Constantly)

51- 100 lbs.

N (Not Applicable)

Reach Outward

C (Constantly)

Over 100 lbs.

N (Not Applicable)

Reach Above Shoulder

O (Occasionally)

Push / Pull

Climb

O (Occasionally)

12 lbs. or less

O (Occasionally)

Crawl

O (Occasionally)

13-25 lbs.

O (Occasionally)

Squat or Kneel

O (Occasionally)

26-40 lbs.

O (Occasionally)

Bend

O (Occasionally)

41-100 lbs.

O (Occasionally)

Key

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Other Physical Requirements

  • Vision (Near, Distance, Color, Peripheral, Depth Perception)
  • Sense of Sound (within normal range) and touch


WORK ENVIRONMENT

Personal protective equipment (PPE) is required when in the plant and warehouse areas. PPE will include safety shoes, eye and ear protection, reflective vests and hairnets or hats along with any other necessary protection. Temperatures in the plant/warehouse can range a great deal from season to season. The employee will be exposed to considerable paper dust and employees will also be exposed to noise levels that will require hearing protection.

EEO Statement

Sofidel America is an equal opportunity employer. Sofidel America is committed to all federal, state, and local laws and regulations pertaining to equal opportunity. In order to provide equal employment and advancement opportunities to all applicants, employment decision at the company will be based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. This policy extends to all terms, conditions and privileges of employment, as well as the use of all Sofidel America facilities.

ADA Statement For Accommodation

Sofidel America complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Salary : $22 - $23

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