Classroom Manager - Costa Mesa, CA

University Overview:

Since 1975, Sofia University has aspired to be a leader in transformative higher education offering students an education that transcends beyond a traditional learning environment. Students, staff, and faculty of Sofia are passionate individuals that recognize the need to be a part of something greater than themselves and seek opportunities that will provide them with the tools to empower themselves and their community. As Sofia continues to grow as a University, it remains committed to its transformative transpersonal values, as well as to maintaining a high-quality and diverse workforce representative of the community it services.

Sofia University is Western Senior College and University Commission (WSCUC) accredited and offers undergraduate, graduate, and doctoral degree programs in the fields of psychology, business, and computer science. Located in Palo Alto and Costa Mesa, California, the University provides both on campus and online programs, giving students the flexibility to further an education rooted in transformative and transpersonal values, in a format that best suits their schedule and needs. Sofia University is an equal opportunity employer.

Position Overview:

As a member of the on-site team, this individual is responsible for providing support to instructors during delivery of course content. They will also assist students with questions and their overall classroom experience. The responsibilities include setting up the campus and classrooms for the day, maintaining refreshments, managing the attendance record for classes, and partnering with fellow Classroom Managers to ensure student satisfaction. This position will provide a friendly and welcoming presence for faculty, staff, and students, and provide the support and assistance they need. This position will be expected to be responsive and communicate with direct supervisor in a professional and timely manner. They will provide support for weekend on-site classes and coverage for Sofia events as needed.

Sofia University “aspires to be a globally conscious leader in transformative education and thus to empower students with intellectual growth, ethical reasoning and the development of emotional intelligence”. As an integral part of the Academics team, this position will reflect our values: Service, Stewardship, Transformation, Academic Excellence, Cultural Humility, Innovation, Inspiration, Emotional Awareness and Commitment.

Responsibilities:

• Assist and support Instructors of Record at the Palo Alto or Costa Mesa campus.
• Provide weekend support as per the on-site classroom coverage schedule.
• Be available for coverage of Classroom Manager shifts, as needed.
• Provide requested support to other Sofia functions, including but not limited to, intensives, seminars, orientations, commencements, and evaluations.
• Assist and support students, as requested, and encourage student engagement.
• Monitor, observe, and provide feedback of participants as requested.
• Coordinate sound checks with other campus and assist in technology troubleshooting for streaming courses.
• Set out refreshments and coffee as needed.
• Track attendance sheet and ensure that students are signing in and out accurately.

Qualifications:

• High School Diploma
• Availability: Saturday and Sunday
• Motivated self-starter with problem-solving skills with ability to troubleshoot computer and tech issues.
• Ability to interface with varied members of the Sofia community and maintain professional, friendly, and cooperative demeanor.
• Strong interpersonal, written, and oral communication skills.
• Ability to be proactive, work under minimal supervision.
• Knowledge of or the ability to gain knowledge of Sofia University policies, regulations, processes, and procedures.
• Proficiency in Microsoft Word, PowerPoint, Excel and in the use of Zoom/Microsoft Teams technology.

Preferred Qualifications:

• Bachelor’s Degree.
• Experience with higher education and customer service.
• Ethical commitment and ability to align with Sofia’s values and mission.
• Demonstrated experience working independently and as part of a team, in a diverse and inclusive culture and effectively collaborate with all Departments across the University.

Sofia University is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting the Human Resources Department at 888-820-1484 ext.10200.

Job Type: Part-time

Pay: $25.00 per hour

Work Location: In person

Salary : $25