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PATIENT ACCOUNT REPRESENTATIVE

SOFHA EMPLOYMENT SERVICES INC
Johnson, TN Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 2/13/2027

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

  • Prioritize delinquent accounts by age and dollar amount.
  • Perform collection activities; contact patients and resubmit claims to third-party payors.
  • Submit copies of office notes and operative reports.
  • Review third-party Explanation of Benefits for appropriate payment.
  • Answer patient questions and inquiries regarding their account.
  • Identify and solve patient billing complaints.
  • Compile information and prepare reports.

REQUIREMENTS:

  • High school diploma or GED.

EXPERIENCE:

Two years of collection experience in the medical field.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to including:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans (restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!

Benefits:

Health Insurance, 401K Plan

Salary : $35,262 - $46,946

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