Sales Manager - The Chase Center on the Riverfront

Job Listing: Sales Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Sales Manager for Chase Center on the Riverfront located in Wilmington, DE. 

Unit Description:

The Chase Center on the Riverfront is Delaware's premier destination for events, conferences, and banquets, featuring over 75,000 square feet of versatile space. From intimate gatherings of 10 to large-scale galas and events for up to 3,000 guests, the venue is recognized for its seamless service, elegant settings, and memorable experiences.

Job Overview:

We are seeking a dynamic and results-driven Sales Manager to join our team at the Chase Center. This role is responsible for driving catering and event revenues through proactive sales efforts and relationship management across the Mid-Atlantic and Northeast regions. From prospecting and contract negotiation to post-sale communication, the Sales Manager will manage the full client lifecycle, ensuring that each event reflects the highest standards of service and guest satisfaction.

This position requires close collaboration with the planning team to ensure smooth execution of all contracted events, with an emphasis on accuracy, communication, and exceeding client expectations.

Essential Responsibilities:

• Generate catering and event revenue through targeted prospecting, client retention, and regional outreach.
• Develop and implement sales strategies to meet or exceed quarterly & annual revenue goals.
• Conduct site tours, client presentations, and lead contract negotiations.
• Customize proposals based on client vision, event requirements, and budget.
• Coordinate effectively with the planning team to ensure client expectations are translated into actionable event details.
• Maintain accurate records within the Delphi event management system, including proposals, contracts, and specifications.

Qualifications/Skills:

• Bachelor's degree in hospitality, business, or a related field - or equivalent industry experience.
• Previous experience in catering event sales, conference services, or event planning.
• Proven success in generating sales and building long-term client relationships.
• Strong knowledge of catering trends, food and beverage, and event operations.
• Excellent communication, presentation, and organizational skills.
• Ability to thrive in a fast-paced, goal-driven, high-volume environment.
• Proficient in Microsoft Office; experience with Delphi is preferred.

Preferred Attributes:

• Strong interpersonal skills and a collaborative spirit.
• Confident, engaging, and adaptable in client-facing situations.
• Exceptional attention to detail and passion for guest satisfaction.
• Self-motivated, with excellent time management and problem-solving abilities.

Work Schedule & Reporting:

• Primarily a Monday-Friday, business-hours role.
• Flexibility required to support evening or weekend events as needed.
• Reports directly to the Director of Sales.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
• Hours may be extended or irregular to include nights, weekends and holidays.

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Salary : $65,000 - $70,000