What are the responsibilities and job description for the Lead Barista - Shedd Aquarium position at Sodexo Live! (Hourly)?
Job Listing: Barista
Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together.
Location: We are seeking a Lead Barista for the Shedd Aquarium located in Chicago, IL.
Shedd Aquarium is one of oldest and most respected aquariums in North America. The Aquarium cares for more than 32,000 animals, and maintains the most diverse aquatic collection in the world, with more than 1,500 species. Shedd Aquarium is dedicated to conservation education, animal care, and conservation science and research. As Chicago's top tourist attraction and the most attended US Aquarium in 2012, the Aquarium welcomes more than 2 million guests annually. Shedd Aquarium is an economic contributor and is the crown jewel of Chicago's cultural attractions.
Principal Function:
A Hospitality Lead Barista - Quick Serve takes a leadership role among fellow servers in providing fast and efficient service to customers. They will assist supervisors in organizing service of a variety of pre-made or made fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s Quick Serve menu. Style of service may be either grab-and-go, restaurant-style or in-seat service format.
The Hospitality Lead Barista - Quick Serve may work at various locations throughout multi levels, including mobile stands, permanent stand fixtures or cafes/bistros. They may handle monetary transactions and are responsible for maintaining Sodexo Live!'s standards for cleanliness and sanitation.
Essential Responsibilities:
- Maximize customer satisfaction by preparing and serving coffee drinks, beverages and snack items in accordance with Sodexo Live! standards and guest expectations.
- Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
- Implement, support and maintain standards for workplace safety at all times.
- Maintain a clean and sanitary environment.
Qualifications/Skills:
- Ability to understand and implement written and verbal instructions.
- Must work well in a team environment.
- Ability to follow written and oral direction.
- Ability to work under pressure and independently.
- Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
Other Requirements:
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
