What are the responsibilities and job description for the Retail Team Member position at Sock Magic?
Location: Santa Fe, NM
Position: Part-Time
Schedule: Weekends required (some Saturdays or Sundays may be off)
About Us
Sock Magic has been a beloved part of Santa Fe for over 14 years. We specialize in fun, unique socks, hats, scarves, and accessories—and we’re known for creating a genuinely joyful, welcoming shopping experience.
We’re a small, locally owned business, and who we hire truly matters. We value kindness, reliability, and a calm, drama-free workplace where everyone can do their best work.
Position Overview
We’re looking for a friendly, reliable, and detail-oriented Retail Team Member to help manage day-to-day store operations and deliver excellent customer service. You’ll often be working independently, so confidence and accountability are key.
We’re also seeking a dynamic, experienced, friendly, motivated, and reliable Retail Team Member. This position is for part-time, 2-3 days per week. Weekend availability is required, though you will not need to be scheduled every Saturday or Sunday.
Who This Role Is Perfect For
This position is ideal for someone who:
- Enjoys working independently and self-managing their day
- Takes pride in staying organized and on top of details
- Thrives in a positive, low-drama environment
- Likes connecting with customers but doesn’t need constant direction
- Is dependable, proactive, and naturally takes initiative
Key Responsibilities
Customer Service & Sales
- Greet customers warmly and create a welcoming environment
- Help customers find products and offer thoughtful recommendations
- Learn product details and stay engaged with customer preferences
Inventory & Merchandising
- Keep displays fully stocked, organized, and visually appealing
- Monitor inventory levels and assist with restocking and adjustments in Shopify
- Notice trends and communicate what’s selling
Store Upkeep
- Maintain a clean, tidy, and inviting store throughout the day
- Refresh displays and keep the space aligned with our brand
Receiving & Operations
- Process incoming shipments (check, tag, and enter into POS)
- Assist with online orders and shipping
- Open/close the store and handle daily operations responsibly
Social Media (Optional Bonus)
- Contribute to Instagram content (stories, new arrivals, etc.)
Ownership Mindset
- Solve problems and take initiative without waiting to be asked
- Protect the store’s vibe and presentation
- Keep learning about our brands and customers
Qualifications
- 1–2 years retail or customer service experience preferred
- Reliable, punctual, and highly organized
- Comfortable working independently and making decisions
- Strong attention to detail (especially with inventory and pricing)
- Basic comfort with POS systems (Shopify a plus) and social media
- Able to stand for extended periods and lift up to 25 lbs
- Weekend/holiday availability
Pay & Perks
- $18–$20/hour depending on experience
- Generous employee discount
- Free downtown parking on scheduled workdays
- Supportive, respectful, and drama-free work environment
- Opportunity to grow with a well-established local business
How to Apply
Please email your resume a short note about why this role is a good fit for you.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $18 - $20