What are the responsibilities and job description for the Leasing Specialist position at Society of St?
The Leasing Specialist is responsible for the housing intake, leasing and re-certification of leases and rents for housing units for on-campus housing programs at St. Vincent de Paul Louisville. Housing Programs include Transitional Housing, Low Income Tax Credit Housing, HUD Permanent Supportive Housing and Section 8 202 D programs; total of 78 units.
Essential Duties and Responsibilities:
- Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
- Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.
- Assist participants in locating and securing housing of their choice.
- Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, case managers, collaborating agencies, debtors and creditors).
- Serve as an ongoing liaison between property managers and participants as well as between participants and neighbors.
- Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
- Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
- Maintain accurate daily logs records, monthly outcome reports, and files for each client.
- Transport clients as deemed necessary. Transportation requirements should be limited to housing.
- Collect and report program data, including but not limited to YARDI reporting and funders’ required data.
- Ensure that leases, rental assistance programs, walk-through inspections, and other relevant rental paperwork are HUD compliant and ready to be processed.
- Forward correspondence regarding balances and lease violations timely.
- Collect, track , and notify participants’, case managers, and landlords of any delinquent rents or deposits.
- Maintain a waitlist for Section 8 202D property.
- Conduct leasing appointments with case management and clients in order to ensure proper communication of leasing documentation.
- Maintain excellent customer service for quality assurance for residents.
- Maintain maintenance work orders for properties in housing software and with Maintenance Staff.
- Attend coordination meetings to improve communications and create solutions to Housing issues.
- Maintain Kentucky Housing Corporation’s Tenant Data Certification System for tax credit housing units.
- Other duties as assigned.
Specific Knowledge, Skills, Abilities:
- 1-3 years of experience in leasing, affordable housing, rental property management, or HUD Housing Programs.
- Occupancy Specialist Certification preferred.
- Knowledge of HUD and/or Tax Credit Housing preferred.
- Housing Quality Standards Certification preferred.
- Knowledge of basic accounting a plus.
- Comfortable working with diverse populations.
- Knowledge of Housing First philosophy and strategies.
- Excellent computer skills in Word, Access, and Excel.
- Highly self-motivated, detail-oriented.
- Organized with excellent written and oral skills.
Reporting to this position: None