Case Manager/Social Worker

Society of St. Vincent de Paul

Job Title: Case Manager/Social Worker

Department: Case Management Prepared By: Human Resources

Reports To: SVDP Community Programs Manager Date Prepared: July 2026

FSLA Status: Non Exempt, Full-time

Compensation: $28.00 to $32.00- Based on experience

Summary: The focus of this position is to provide specialized and progressive case management including screening, assessing, and developing case plans for individuals and families in need of services from SVdP. This position plays a key role in coordinating supports and processing referrals from multiple entry points (such as referrals from our helpline, our parish-based Vincentian volunteer, walk-ins at our Georgetown foodbank and our south end Latino core team). It may involve traveling to various sites to support the larger mission and engage in home visits from time to time.

Essential Duties & Responsibilities: The duties and responsibilities of this position shall include but are not limited to the following. Other duties and responsibilities may be assigned as needed.

• Provide services such as planning, coordination, and application of progressive case management activities for individuals or families with multiple barriers who are referred by parish-based SVdP team called conferences and/or other agencies. Additional assistance may be given to individuals experiencing homelessness, formerly incarcerated, unemployed, experiencing mental and/or behavioral health concerns.
• Work within all existing policies and procedures for enrolling new clients and follow-up on existing clients.
• Maintain client progress notes, assistance and outcomes are up to date, which includes caseload reports to determine measurable results for grants.
• Assist in maintaining records of the disbursement of all check requests, vouchers, bus tickets and any other form of financial aid for clients on caseload by using the client database and developing monthly activity reports.
• Work in coordination with case management team, a network of St. Vincent de Paul (SVdP) volunteers in parishes and parish staff to assist individuals and families in receiving holistic, progressive and individualized support services towards self-sufficiency.
• Assist in the development and coordination of Council social service programs at the SVdP Food Bank and other satellite offices in King County.
• Use Cognitive Behavior Therapy and Motivational Interviewing with open-ended questions, affirmations, reflective listening, summarizing, coaching, supporting, and guiding the individual and family to achieve their goals.
• Stay up to date on other evidence-based practices and participate in subsequent trainings and adhere to those practices.
• Develop working relationships with other providers and service agencies, especially those who work with a similar population, and including employment agencies.
• May interface & collaborate with other Case Managers/SVDP staff and work with SVdP Volunteer Manager to expand opportunities for skills development.

Minimum Qualifications: In order to perform the essential duties and responsibilities of this position, an individual must possess the knowledge, training, skills and experience indicated by the following:

Education/Experience

Bachelor’s degree in social work or in a related field. Or AA in related field with 4 years of relevant work or volunteer experience.

Language Ability

This position requires excellent written and verbal communication skills, including ease in addressing groups of clients and communicating with diverse workgroups. Ability to read, analyze, and understand general business periodicals, journals, technical procedures, safety manuals, and regulations. Applicant must have the ability to write reports.

Computer Skills

Computer proficiency using Microsoft Office software is required. Familiarity with client-based software and email communications will be essential to regular communications and reporting.

Reasoning Ability

Must have the ability and creativity in resolving practical societal problems quickly and in situations where there is limited standardization. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form is needed.

Certificates and Licenses

Social work related trainings and certificates are preferred.

Math Ability

Must have the ability to work with basic mathematical concepts. Must be able to understand common financial reports, payroll records, and cash management reports.

Supervisory Responsibilities

None.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to contact with individuals with limited hygiene resources and individuals with special care needs. There is also the potential of exposure to mental illness, addicted behavior, and contagious diseases. The work is conducted primarily in an office environment. The employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and work with computers and other electronic equipment for prolonged periods and to use hands to finger, handle or feel. The position requires corrected vision and hearing to normal range, clear and understandable speech patterns, and the ability to hear in quiet as well as in noisy environments. The position requires working in groups of two or more in close proximity.

Benefits: Benefits include health insurance, retirement plan, paid time off, and professional development.

St. Vincent de Paul is an Equal Opportunity Employer that supports equality and diversity.