Education Content Coordinator

Education Content Coordinator 

*This is a hybrid position. Applicants must live within a 100-mile radius of our home office in Chicago, IL.

Your Purpose: 

This person will report to the Manager, Education Content Development and will work closely with multiple education staff members and volunteers. This position will play a vital role in the implementation and continuous improvement of the actuarial education pathway. This position also supports the creation and administration of some of our certificate programs.  

What You’ll Do: 

• Provide General Committee and Meeting Support
  • Assist committees by administering polls and scheduling calls as needed.
  • Maintain committee lists of active education volunteers and ensure proper access to necessary systems.
  • Answer email or phone questions related to SOA policies, reimbursement issues, meeting details, etc.
  • Provide general support to education committees on an ongoing basis.
  • Post course materials for committees onto shared document site as needed.

• Take meeting notes for conference calls and meetings as required.

• Prepare shipment of course materials to arrive in a timely manner for committee meetings.
• Coordinate reservation of equipment or audiovisual needs with IT department as needed. 
• Perform other administrative duties in relation to supporting the education system
  • Assist in recruitment and onboarding of volunteers, ensuring all necessary forms and training are completed and setting them up in all necessary systems.
  • Assist in onboarding of independent paid contractors, ensuring all necessary forms are completed, verifying compliance as it pertains to the role, and setting them up in all necessary systems.
  • Prepare course materials for posting on the public-facing website; work with the digital team to ensure posting accuracy and proper timing.
  • Assist in updating travel and expense documentation on yearly basis.
  • Update online sample exams utilizing basic knowledge of HTML, as needed.
  • Some travel may be required; all travel will be within the North America region (US and Canada).

What You’ll Need:

• Bachelor’s Degree preferred or equivalent experience
• 2-3 years of administrative experience
• 2 years of project management experience
• Strong listening, verbal and written communication skills
• Detail orientation with the ability to manage multiple projects simultaneously
• Demonstrated effective professional judgment
• The ability to work with sensitive, proprietary and highly confidential information
• Effective interpersonal, collaboration and relationship management skills
• Proficiency in Microsoft Office and the ability to adapt to new software

What We Offer:

• Competitive Compensation: We understand the value of your contributions, and we ensure that you are rewarded competitively for your skills and dedication.
• Generous Paid Time Off: Achieve a work-life balance with ample paid time off, giving you the flexibility, you need for personal and family responsibilities.
• Professional Development: We invest in our team's growth. Take advantage of opportunities for continuous learning and career advancement, including tuition reimbursement and continuing education funding.
• Health and Wellness: Your well-being is important to us. Enjoy support with financial support for health benefits, wellness programs, and a wellness reimbursement.
• Disability Coverage: Gain peace of mind with our comprehensive disability coverage, including life, short-term, and long-term disability benefits.
• Diversity and Inclusion: We celebrate diversity and foster an inclusive workplace where everyone's unique perspectives are valued.

The SOA will provide equal opportunity to all employees and applicants for employment regardless of actual or perceived race, color, religion, age, sex, pregnancy, national origin, ancestry, disability (mental or physical), genetic information, military or veteran status, marital status, order of protection status, gender identity, sexual orientation or any other category protected by applicable law. Such action shall include but is not limited to: initial consideration for employment; job placement and assignment of responsibilities; performance evaluation; promotion and advancement; compensation and fringe benefits; training and professional development opportunities; formulation and application of human resource policies and rules; facility and service accessibility; and discipline and termination.