Account Manager

About Us

Society Awards is the premier designer and manufacturer of high-end custom awards. Our clients include some of the most prestigious awards in the world, including the Emmys, Golden Globes, MTV Awards, YouTube Awards, BET Awards, The Voice Award, and Billboard Awards. We also work with Fortune 500 corporations, world-renowned artists like Jeff Koons and David Yurman, and nonprofits working to change the world. From concept to craftsmanship, and packaging to logistics, we deliver luxury service and unmatched expertise. When you work with Society Awards, you’re working with the very best.

Job Description

This position will be a part of Society Awards Finance Group. This division of the firm deals directly with the most elite financial institutions here in the Americas and throughout the world commemorating high profile equity, debt and M&A transactions. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers. As an Account Manager, you will be responsible for meeting monthly and quarterly revenue goals while maintaining a high level of customer satisfaction. You will report to the head of the business unit. You will be expected to manage a minimum of 100 projects at any given time as well as develop new relationships. We’re looking for a results-oriented professional who values productivity and customer engagement.

What You’ll Be Doing

• Drive growth and contribute to a fast-growing company
• Develop and oversee customer retention campaigns
• Engage with minimum 30 customers per day via live contact and follow up with all prospects within 4 hours
• Follow up and engage with customers to close business
• Exceed monthly goals and create a strong revenue stream
• Comfort with working under pressure in a fast-paced environment
• Schedule project implementation and help to define budget constraints

Requirements

• 3 years of experience in account management or business development
• Bachelor's Degree
• Advanced problem resolution skills and communication abilities
• Excellent written communication skills and technologically savvy
• Drive and passion about achieving great results
• Possession of creative flair, versatility, conceptual/visual ability and originality

What Makes You Great for This Role

• You are process driven and enjoy paying attention to every detail. You can’t rest with a box unchecked or something undone, having everything go according to a set process makes you feel at ease
• You are customer-centric and know how to successfully bring a project to fruition.
• You have the ability to effectively manage customer expectations - saying no and guiding them appropriate - while delighting them with an amazing experience.
• You love taking ownership and are highly resourceful, practical, and focused.
• You like to get things done and you won’t stop until you’ve succeeded. You have a strong work ethic and demonstrated ability to achieve results.
• You are an agile thinker and quick learner - you are able to connect the dots, process information quickly, and have a strong desire for growth and self-improvement.

Benefits

Health Insurance premium paid for in-full

Dental Insurance

Major Holidays Off (12 Total)

15 Days PTO

401k Plan

Summer Fridays

Job Type: Full-time

Schedule: Monday to Friday

Work Location: Hybrid remote in Charlotte, NC 28203

Pay: Base Commissions

Base: $60,000 - $70,000

Estimated Commissions: $5,000 - $15,000