What are the responsibilities and job description for the Director of Operations position at SocialCoach?
We’re looking for a high-agency operator to help drive accountability, organization, and execution across the company. This role will work directly with the CEO and leadership team to keep priorities moving, systems organized, and teams aligned.
This is not a traditional corporate operations role. We’re looking for someone who thrives in fast-moving startup environments, loves solving problems, creating structure, and making organizations run better.
Company Description
SocialCoach is an innovative social media platform designed specifically for highly regulated industries, enabling individuals and enterprise teams to create, post, and scale compliant content effortlessly across major channels. Our platform simplifies social marketing with features like automated scheduling, pro-active compliance controls, customizable campaigns, and real-time analytics to track ROI. Whether you're a large organization scaling your marketing or an independent professional building your brand, SocialCoach offers tools and automation to streamline processes and drive visibility. Together, we're making social media marketing simple, effective, and scalable.
What You'll Own
Revenue & Business Operations
• Own and manage CRM workflows and revenue operations infrastructure
• Drive KPI tracking and accountability across all departments
• Administer sales compensation tracking and operational reporting
• Support sales and marketing operations — including campaign coordination and performance reporting
Company Execution & Leadership Support
• Work directly with the CEO and leadership team to ensure company initiatives move from decision to done
• Coordinate cross-functional priorities, flag bottlenecks, and drive follow-through
• Manage software systems, vendor relationships, and contract renewals
• Help manage departmental budgets and operational processes
Strategic Initiatives & Coordination
• Coordinate conferences, travel, partnerships, and strategic projects
• Identify operational inefficiencies and build systems to fix them
• Serve as the connective tissue between teams — making sure nothing falls through the cracks
Ideal Candidate
- 5–10 years experience in operations, business operations, revenue operations, or chief of staff roles
- Experience in startups, SaaS, fintech, mortgage, or fast-growing companies preferred
- Highly organized with strong follow-through and communication skills
- Comfortable working cross-functionally with executives, sales, marketing, and product teams
- Tech-savvy and naturally systems-oriented
- Loves social media, marketing, and modern technology
- High ownership mentality with the ability to move quickly and solve problems independently
Compensation
- Competitive salary
- Bonus equity opportunity
- High growth opportunity within a rapidly scaling company
If you love bringing order to chaos, building systems, and helping great companies scale, we’d love to talk.