Operations & Marketing Coordinator

Company Description

Social Venture Partners Charlotte (SVP) is a philanthropic organization investing in and strengthening innovative nonprofits in Charlotte by cultivating a network of engaged donor volunteers through venture philanthropy. In this model of giving, donor volunteer members (called Partners) not only provide monetary grants but also invest their professional expertise and time to support a portfolio of nonprofits with strong potential to remove barriers to upward mobility. Through SVP’s collective investment, the impact of each individual Partner’s financial and human capital investment is amplified. You can learn more about the organization at www.svpcharlotte.org

SVP Charlotte carries out its mission in four ways: 

• Deep, multi-year investments of financial and human resources in a select number of promising nonprofits called Investees (currently working with three). Each Investee receives expertise, capacity building support from our Partner group and a financial grant.  
• SEED20, SVP’s annual program to promote social innovation in the Charlotte-area. Nonprofit participants are selected to receive coaching on how to succinctly and powerfully tell their story as well as capacity building programming throughout the year. The program includes a high-energy event with around 500 audience members and cash awards for the non-profit “3-minute pitch” winners.  
• Spark Teams is a pro bono advisory program in which our Partners come alongside nonprofits in short, focused capacity building projects in the areas of strategy/governance, marketing, fundraising, operations, and finance.
• Partner education through exposure to and engagement with community thought leaders of current social issues, helping Partners become more discerning and effective donors.  

Role Description

The Operations and Marketing coordinator will work closely with the Executive Director, other staff, and our Partners to take one of Charlotte’s most innovative and vibrant philanthropic organizations to its next level of impact through support of nearly 200 of the area’s most promising nonprofits. The position is full-time, 40 hours per week. The Operations & Marketing Coordinator will be supervised by and report to the Executive Director. As part of a small staff, the selected person must be flexible to adjust to the needs of the organization and programming.

Specific Job Responsibilities Include (percentages indicate portion of time estimated for each responsibility):

Program Management (30%): Engage and support several major SVP Programs.

·       Investment Committee: Manage the due diligence process to accept nonprofit applications, review and select investees. This includes activities such as publishing grant guidelines, processing letters of Interest, proposal and supporting documents, providing support to the selection committee and recommending process improvements.

·       Investee Portfolio: Oversee and provide ongoing support to nonprofits in the Investee program and the Partners supporting them. Help identify skill-based volunteer needs and match corresponding Partners with the volunteer engagements.

·       SEED20: Serve as a key resource to support our staff for our flagship SEED20 program. Provide operational support to SEED20 core programs. This includes communications, on-site logistics such as catering, set up/tear down for all in-person events.  Coordinate logistics for Alumni Network program webinars and workshops, including educational events, communication, catering, site location coordination and reporting.

Support Marketing & Communications (30%): Complete activities to maintain a communications strategy to accurately convey SVP’s mission and activities in a consistent and broad manner. Support marketing initiatives in conjunction with the Executive Director, other staff members, and volunteer Marketing Committee. Collect and coordinate content for monthly e-newsletter, annual report, and other stakeholder communications. Regularly source content and update social media sites, websites, and maintain story and photo bank of SVP stakeholders, activities, and impact.

Event Coordination (30%): Support coordination of program related events such as execution of creative social and education events hosted by SVP. Coordinate logistical components including invitations, agendas, materials, and catering of events, such as Quarterly Partner meetings, recruitment events, and educational events. Attend the events and maintain the SVP organizational calendar.

Community Engagement (10%): Serve as an ambassador and networker for SVP. Assist Executive Director and other staff by representing SVP at corporate, nonprofit, and community sponsored events. Attend educational events and gatherings (philanthropic, nonprofit, academic, policy) in and around Charlotte area. Develop a strong knowledge of issues and trends in our investment focus areas and beyond.

Additional activities will include support for Partner recruitment, onboarding, engagement, and managing partner donations.

Qualifications/Skills:

·       2-4 years of project or program management

·       Strong organizational skills and diligence – must be highly flexible and able to handle multiple projects simultaneously

·       Excellent verbal and written communication skills adaptable to the target audience

·       Ability to work both independently and in teams within a volunteer driven organization with strong attention to detail.

·       Efficiency in Word, Excel, Outlook, and PowerPoint

·       Experience with Wordpress, Salesforce a plus

·       Frequent attendance at meetings and events (occasional evenings)

·       Commitment to the mission, model, and work of Social Venture Partners

Additional Information:

Social Venture Partners Charlotte is currently operating remotely and has begun to reintroduce in person programming; however, the organization requires the staff to live in the greater Charlotte metro area to support and attend community and in person events, meetings, and activities. Several of the in-person events are held in the evenings with plenty of advanced notice. There may be a future requirement to work collaboratively in a company office facility with staff, board, and Partners.

Compensation & Benefits

Compensation range $45,000-50,000 annually

15 paid vacation days in the first year, ten paid holidays, schedule flexibility, continuing education opportunities, a collaborative work atmosphere, with hybrid in-person/remote work environment.

Equal Opportunity 

SVP is an equal opportunity employer and will consider all applicants without regard to race, color, creed, religion, age, sexual orientation, gender identity, marital or domestic partner status, veteran status, medical condition, mental or physical disability which would not prevent the performance of essential job duties without reasonable accommodation. 

Apply:

Please send a resume and cover letter to communications@svpcharlotte.org. No phone calls please.

Applications are encouraged on or before November 7, 2025.