Senior Manager of Content

Social Kapture

Title: Senior Manager of Content 

Details: Full-time, Hybrid, Los Angeles, CA

Job Overview

Social Kapture is seeking an experienced and motivated Senior Manager of Content to work in a fast-paced environment with a wide range of multifamily real estate clients. This is a full-time, hybrid work opportunity.

This position will work within the Operations Division to direct content strategy for high-leverage clients, build and optimize a team of creatives, and progress Social Kapture’s client-focused culture. Additional responsibilities include a focus on project development, personnel management and mentorship, and ensuring prompt client service in support of Social Kapture’s business needs.

Core Responsibilities

• Oversee content production for high-leverage and critically valuable clients. Ensure execution of department initiatives supportive of company objectives and goals
• Contribute to quarterly goal planning, direct report KPIs and team development plans in partnership with the VP of Operations
• Support the following four facets of departmental success:

Strategic Leadership

• In partnership with Manager of Content and VP of Operations, define and evolve the standard for what exceptional social media execution looks like at Social Kapture
• Support the design, development and delivery of new products, services and process improvements
• Identify opportunities to improve client experience and strengthen internal systems across managed teams

Team Leadership

• Directly manage and oversee a team of creatives 
• Contribute to building a high-performance culture rooted in accountability, collaboration, development and innovation
• Motivate, mentor and support team members at all levels to drive strong performance and professional growth
• Establish clear expectations, provide ongoing feedback and support strong communication and alignment across teams

Operational Leadership

• Maintain operational efficiency across assigned product lines
• Continuously seek to improve performance, quality assurance processes, and efficient workflows
• Track team KPIs and contribute to departmental reports on progress toward broader company goals
• Support cross-functional collaboration with Business Development, Sales, Client Experience and company leadership

Thought Leadership

• Stay up-to-date on industry trends, platform updates, emerging technologies and best practices in social media marketing
• Serve as a visible and supportive leader for innovation in the organization
• Contribute to internal education, training and skill development initiatives

Minimum Qualifications

• Bachelor’s degree in Marketing, Social Media, Communications, Business or similar field or equivalent experience 
• 3-5 years of management experience, leading team(s) of creative professionals
• 5 years of hands-on social media content creation and management experience
• Exceptional attention to detail and great organization skills
• Strong time management, critical thinking, prioritization and multitasking abilities

Ideal Candidates

• Multifamily industry experience is strongly preferred
• Agency experience is preferred