Human Resources - Workplace Investigator - Los Angeles, CA

Primary Purpose
Responsible for conducting thorough, impartial investigations into complaints involving alleged violations of laws, regulations, company policies (including those prohibiting discrimination, harassment, retaliation and workplace bullying), and the company's Code of Conduct. The investigator ensures that all investigations are conducted in a fair, timely, and confidential manner, and that findings are documented, reported accurately, and supported by the evidence.

Manages a caseload of numerous investigations, working both autonomously and collaboratively with fellow team members, Human Resources, Labor Relations, Internal Audit, Corporate Security, Supply Management, and Legal. Regularly interacts with employees at all levels, helping to build understanding, transparency, and trust around the company's Investigation function.


Duties and Responsibilities

• Conducts Investigations. Performs prompt, thorough, and fair investigations from intake to completion, including conducting investigative interviews of employees and others and reviewing, analyzing, and synthesizing documents and data collected as part of the investigations. Makes objective and analytically sound investigative findings. Works with HR and Labor Relations to determine appropriate corrective action. Manages low to moderate complexity investigations independently and complex cases with Manager/Sr. Investigator oversight. Designs and develops an investigation plan. Effectively manages investigative caseload and meets deadlines. Communicates timelines with appropriate parties, sharing updates as needed.
• Drafts comprehensive investigation reports and correspondence related to the investigations that summarize evidence, findings, and actions taken. Collects and preserves relevant documents. Prepares executive summaries and provides appropriate investigation updates to management and Law Department.Effectively interacts and communicates with individuals involved in matters being investigated, managers and the HR teams that support those individuals during the investigation and post-investigation processes. Briefs decision-makers on investigative findings and makes oral presentations as needed.
• Thoroughly documents investigative efforts internally using a case management system. Assures appropriate retention of documentation relating to investigations. Accurate and timely data entry into the case management system and other post-investigative tasks.
• Performs other duties as assigned (no more than 5% of duties).

Education

• Bachelor's Degree Required
• JD (Juris Doctor) Preferred

Experience

• 5 years Progressive experience in Human Resources or as a litigator/auditor, including 2 years of experience conducting investigations, preferably at a private or publicly traded company, or equivalent case management, fact-finding, and analytical experience. Required
• Currently licensed California attorneys, certified paralegals, or Human Resource professionals with a background in employment law and/or employee relations. Attorneys admitted in other states or outside the U.S. will be considered. Preferred
• Utility Experience. Preferred

Knowledge, Skills and Abilities

• Interpersonal skills and the ability to interact and communicate effectively with employee-witnesses, members of management, and others during investigations. Advanced Required
• Ability to easily develop trust and rapport and influence partners and business leaders Advanced Required
• Ability to remain respectful and diplomatic in the face of difficult and uncomfortable situations surrounding an investigation Advanced Required
• Diplomatic and articulate written, spoken and presentation communication skills. Advanced Required
• Collaborative work approach with ability to work across lines of businesses and levels. Advanced Required
• Action orientation, superior attention to detail, project management and organizational skills. Advanced Required
• Ability to recognize and put aside personal biases, to see different perspectives, and to conduct investigative interviews, and investigations, in an objective manner. Advanced Required
• Critical thinking and analytical skills, especially in complex and nuanced situations. Advanced Required
• Enthusiasm for working with volumes of data and for identifying trends and patterns. Intermediate Required
• Writing skills and the ability to consistently produce high-level written product Advanced Required Advanced Required
• Ability to work both autonomously and collaboratively. Advanced Required
• Self-motivated, detail-oriented, and highly organized. Advanced Required
• Strong personal ethical code and integrity. Advanced Required
• Experience and confidence to make difficult decisions and to exercise expert judgment when working with disputed issues Intermediate Required Advanced Required
• Resilience in managing a demanding caseload, balancing shifting priorities, and meeting deadlines. Advanced Required
• Ability to remain calm and professional when working in high-conflict and crisis situations. Advanced Required
• A deep respect for privacy and confidentiality. Advanced Required
• Ability to strategize on developing long-term solutions for systemic issues. Intermediate Required
• Curiosity and a learning mindset; a willingness to engage in continual learning and to contribute to the learning of the team. Intermediate Required
• Enthusiasm for investigations and the important role they play in advancing the values of the organization. Advanced Required
• Demonstrates a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. Intermediate Required

Licenses and Certifications

• Association of Workplace Investigators AWI-CH certificate holders, or other investigation-based formalized education or certification from other organizations Preferred

Benefits We Offer

SoCalGas offers a comprehensive benefits program to help support employees both personally and professionally. These benefits include, but are not limited to:

• Competitive pay & Annual Bonus program
• Medical, dental, and vision packages (plus free Mental Health resources/sessions)
• 401K company match & Company provided Pension Plan
• Work/Life Balance including generous PTO
• Wellness Programs/Classes
• Tuition/Education Reimbursement
• Career Development Tools & Resources through SoCalGas University

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SoCalGas strives to ensure that employees are paid equitably and competitively. Starting salaries

may vary based on factors such as relevant experience, qualifications, and education.

SoCalGas offers a competitive total rewards package that goes beyond base salary. This position is

eligible for an annual performance-based incentive (bonus) as well as long-term incentive plans and other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.