What are the responsibilities and job description for the Rental Agent position at SoCal Rentals, Inc.?
SoCal Productions provides professional equipment rentals, technical management, production consulting, and staffing for film, television, and live events. Their offerings include audio, video, and LED display equipment to meet the needs of industry professionals. Based in Los Angeles, SoCal Productions has established a reputation for reliability and expertise, supporting diverse projects and leading innovations in the entertainment and production industries. Through their services, they help bring creative visions to life with the highest level of efficiency and quality.
This is a full-time, on-site role for a Rental Agent based in Los Angeles, CA. The Rental Agent will handle customer inquiries related to equipment rentals, manage rental bookings and schedules, and assist with day-to-day operations in the rental department. Responsibilities include ensuring customer satisfaction, coordinating equipment availability, maintaining accurate records, and providing professional customer service. The individual will work closely with clients and internal teams to ensure a seamless rental experience.
- Strong Customer Service and Customer Satisfaction skills with a focus on addressing client needs effectively and professionally
- Experience in Rental Management and Car Rental operations, including managing inventory and coordinating rentals
- Excellent Communication skills for engaging with clients and team members effectively
- Detail-oriented with the ability to work in a fast-paced, on-site environment
- Familiarity with equipment used in film, television, or live event production is an advantage
- Proactive problem-solving abilities and strong organizational skills
- Previous experience in a customer-related or rental industry role is highly valued