What are the responsibilities and job description for the Audio/Video Rental Agent position at SoCal Rentals?
The A/V Rental Agent position is an entry to mid-level position responsible for support and creation of rental orders. Rental Agents work to support the Outside Sales & Executive Sales team to make sure orders are managed properly and successfully in the inventory and rental equipment system. Rental Agents also answer direct client rental requests and work directly with other vendors on all aspects of a rental order.
Essential Duties and Responsibilities include the following:
● Support sales/account executives on order management
● Create and manage orders from sub-vendors and call-in clients
● Answer incoming rental calls and create orders
● Cover phones during hours of operation
● Some price negotiation, generally with oversight for larger orders
● Manage orders throughout the rental process
● Manage scope — ensure timely billing, manage overdue returns, when necessary, support finance and management on goals and objectives as regards service and financial performance on rentals
● Source sub-rental equipment as needed
● Work with finance to establish new accounts as needed
Qualifications:
● Exceptional organizational skills and attention to detail
● Excellent customer service skills
● General knowledge and experience with current audio/video equipment
● Strong multitasking skills and ability to work well under pressure
● Available to work overtime, weekends and occasional holiday and be on-call
● Some negotiation/pricing skills, for call-in customers
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit at a desk for up to 3 hours at a time and to operate a keyboard. Minimal to no travel required.
Compensation and Benefits:
Compensation is based on experience level. SoCal Productions offers comprehensive medical and dental benefits, paid vacation, and paid holidays.
About Us:
SoCal Productions, Inc. dba SoCal Rentals is a small but fast paced audio and video broadcast equipment rental house, serving the greater Los Angeles area as well as nationally and internationally. Where the show goes, we go. We have grown rapidly thanks to our people. In order to maintain an atmosphere where our goals are accomplished, we strive to employ motivated individuals who are dynamic, self-starters. As we continue to grow, our people grow too.
SoCal Productions, Inc. dba SoCal Rentals is an equal opportunity employer.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $75,000 - $85,000