Licensing Investigator

Job Summary

The Licensing Agent is responsible for obtaining, processing, and verifying all necessary information and documentation relating to the licensure of all applicants and licensees in order to determine their suitability to hold and maintain a license in accordance with all Federal, State, and Tribal ordinances, regulations, and internal controls.   

Skills and Abilities

To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required:

• Learn and understand the regulatory functions of the STGC and the purpose of regulating.
• Ability to understand, follow, and explain regulations and policies pertaining to licensing.
• Effective written and verbal communication skills.
• Self-motivated and capable of sound judgment.
• Willing to learn all aspects of gaming activity.
• Ability to attend offsite trainings, seminars, and conferences.
• Ability to handle and maintain confidential information and material.
• Able to work independently.
• Able to organize workload in order to meet deadlines – time management.
• Ability to read, understand, and interpret licensing documents.
• Communicate effectively and courteously with all applicants/licensees and the general public.
• Ability to maintain a professional and courteous demeanor at all times.
• Deal with heavy public contact.
• Adapt to frequent change and reorganization.
• Operate a personal computer using a variety of software programs—highly skilled in using Microsoft Office applications.
• Goal and detail oriented; and
• Ability to sit for an extended time period.

Essential Duties and Responsibilities

Responsible for carrying out the duties and responsibilities as assigned by the Licensing Director and/or Licensing Supervisor. (The following is used as a partial description and is not restrictive as to duties required.) 

• Conduct face-to-face interviews with applicants/licensees in order to obtain, review, and verify all information provided on the licensing applications.
• Process fingerprints via Live Scan.
• Maintain licensing database. 
• Perform record searches as deemed necessary.
• Enter, review, and ensures accuracy of the information provided by the screening company.
• Follow-up with applicants/licensees to obtain all necessary information within specified timeframes to ensure compliance with all regulations pertaining to licensing.
• Analyze and verifies information gathered from the investigative resources. 
• Prepare timely, detailed, clear, and concise suitability reports and makes licensing recommendations on each applicant/licensee.
• Timely generates a Notice of Results (NOR) and a Notice of Gaming License Issuance (NGLI) for all applicable profiles for submission to the National Indian Gaming Commission (NIGC);
• Present findings (notes) of background investigations in a hearing setting with the STGC.
• Conduct gaming license verifications.
• Maintain accurate profile records and statistical data on licensing activity. 
• Identify fraudulent documents. 
• Maintain licensing database profile log.
• Perform Licensing Assistant duties as needed or assigned; and
• Perform other duties as assigned by the Licensing Director and/or Licensing Supervisor.

Supervisory Requirements 

None    

Minimum Qualifications

• Ability to work anytime including evenings, weekends, and holiday.
• Must be at least 21 years of age.
• Successfully pass a pre-employment drug screening.
• Meet and maintain licensing standards/guidelines to qualify for a key gaming license; and 
• Possession of a current California Drivers’ License or California Identification.

Education/Experience 

A.S. or A.A Degree from an accredited institution, and one (1) years of law enforcement, regulatory, auditing or investigating experience or training or an equivalent combination of education and experience. 

In lieu of an A.S. or A.A. degree, a High School Diploma/G.E.D. with 2 years of law enforcement, regulatory, auditing or investigating experience may be accepted or an equivalent combination of education and experience.   

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. While performing the duties of this job, the employee is required to speak and listen. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands and fingers to feel objects, tools or controls, which will require the ability to reach out with upper appendages. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

Working Conditions

Commission employees are expected to work some days and hours outside the normal workweek. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to secondhand smoke. The employee will occasionally work near electronic gaming equipment. The noise level in the work environment is usually moderate.

An Equal Opportunity Employer

Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg. 

Note

This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of this position.