What are the responsibilities and job description for the Part-time Office Manager for Mental Health practice position at Sobeyda Valle Ellis Counseling LCSW?
About the Role:
HeartMatters NYC is looking for a organized and compassionate Part-Time Office Manager to help keep our mental health practice running smoothly. This is a meaningful opportunity to play a vital behind-the-scenes role in supporting clients and clinicians in a warm, professional environment in the heart of New York, NY.
Responsibilities:
- Manage day-to-day office operations including scheduling, correspondence, and administrative workflows
- Greet and assist clients in a professional, empathetic, and confidential manner
- Coordinate appointment scheduling and manage therapist calendars
- Handle billing, insurance verification, and client intake documentation
- Maintain accurate and confidential client records in compliance with HIPAA regulations
- Respond to phone calls, emails, and inquiries in a timely and professional manner
- Order and manage office supplies and ensure a professional, clean, welcoming environment
Requirements:
- Prior experience in office management, healthcare administration, or a mental health setting preferred
- Strong organizational and multitasking skills with keen attention to detail
- Excellent written and verbal communication skills
- Proficiency in scheduling software, EHR systems, and Microsoft Office or Google Suite
- Knowledge of HIPAA compliance and medical billing is a plus
- Compassionate, discreet, and professional demeanor when working with sensitive client information
- Ability to work independently and take initiative in a small practice setting
About Us:
HeartMatters NYC Counseling is a Multicultural mental health practice based in New York, NY, committed to providing culturally attuned and client-centered therapy services. Our clients trust us to deliver compassionate, high-quality care in a safe and supportive space. We are proud to foster a collaborative and respectful work environment where we support our staff and clients to flourish.
Salary : $40,000